You agreed to our refund policy when you made a purchase on our platform. We offer an extremely generous warranty on all purchases, even though digital goods are not returnable. In your case, this fell under buyer's remorse because you purchased something that was clearly described and then decided you did not want it. The file clearly defines what it is, includes a feature list, and dozens of screenshots.
There were no defects, support issues, or communication issues, as you claim here. Our team promptly responded to all of your requests. You just did not like the outcome, which is absolutely fine, but committing fraud to get your money back will not get you far, and by the looks of it, it is not going to get you anywhere.
As a reminder, here are all of our communications clearly showing prompt responses and the lack of follow-up to my inquiry in your most recent refund request: