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Community help with common questions, setup, and troubleshooting.

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Support conversations, community news, and updates on Discord.

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Submit a Ticket

Private help with your account, payments, refunds, or sensitive concerns.

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Help Articles

Answers to common account and purchase questions.

Add an alternative account contact

Account access for a trusted contact, with permissions you control.

Delete your account

Permanent account deletion and what happens to your information.

Change your password

A new password for your account when you are already signed in.

Choose your notifications

Email, on-site, and push notifications for the activity that matters to you.

Download your personal data

A downloadable copy of the personal information held on your account.

Change your username

Your public display name on your profile and posts.

Change your email address

The email address used for your account and its confirmation messages.

Remove a saved payment method

Saved cards and other payment methods you no longer want on your account.

Manage attachment storage

Attachment storage limits and space taken up by old uploads.

Does Codefling sell my personal data?

Codefling does not sell, trade, or rent your personal data.

Choose a payment method

Payment options available for your purchase at checkout.

Gift a file to another member

A paid file as a gift for another member.

Buy a gift card

Gift cards delivered by email or printed to give in person.

Submit a file

Your first file listing, from submission requirements to the files customers receive.

Enable purchases on a disabled file

Restoring purchases on a file you own, including support and update requirements.

Create a file bundle

Several of your files sold together for one bundle price.

Put several files on sale

Discounts across several of your files during the same sale.

Feature a file

Paid promotion for your file listing.

Put one file on sale

A temporary discount on an individual file.

Add co-authors to a file

Co-authors and their shares of a file’s creator revenue.

Grant a purchase manually

File access granted to a member without a checkout purchase.

Understand co-author revenue shares

Co-author percentages divide the creator revenue for a file.

Ask a file author for support

Help from the author with installation, errors, or a file that is not working as expected.

Understand your file warranty

Coverage is six months from purchase, or 30 months if Codefling+ was active when you bought the file.

Find a missing paid purchase

A completed payment but no purchase or download access on your account.

Get help when you cannot sign in

Account recovery when your password, email, or usual sign-in method no longer works.

Report duplicate or unauthorized charges

Payments charged more than once or made without your permission.

Report a security concern

Suspected malware, a compromised account, or another sensitive security concern.

A gift went to the wrong member

A file gift sent to the wrong account.

Redeem a gift card or find its code

Gift-card redemption and missing gift-card codes.

What to include in file support

The versions, errors, and other details a file author needs to investigate a problem.

File support is closed or unavailable

An unresolved file problem when the support request is closed or the author’s support is inaccessible.

Read and reply to your support ticket

Your existing tickets, staff replies, and updates about the same issue.

Why an existing ticket opens instead

One conversation for the same file while its ticket is open or has an unread response.

Codefling+ and warranty coverage

Codefling+ coverage depends on whether it was active when you purchased the file.

An approved refund has not arrived

A refund that has been approved but has not appeared in your payment account.

Bought the wrong file or changed your mind

Refund questions after buying the wrong file or changing your mind.

Understand file review and curation

File review badges, curation status, and the limits of a review.

Request creator earnings

Creator earnings available for withdrawal and questions about a payout.

Make file license terms clear

Clear terms for how customers may use your file.

Cookies and sign-in problems

Blocking essential cookies can prevent sign-in or checkout from working.

Find an invoice

Purchase invoices, order details, and payment status.

Manage a renewing purchase

Renewal options for an existing purchase or subscription.

Check a plugin’s compiler status

Compiler results for a plugin, including separate Main and Staging tests.

Review compiler failures and alerts

Compile errors and alerts for your plugins on Main and Staging.

Create or update a file branch

Separate Staging and Beta versions alongside your public Main release.

A branch did not move to Main

A delayed or blocked branch release, including conflicts with Main or scheduled updates.

Download Main, Staging, or Beta

The differences between a file’s Main, Staging, and Beta downloads.

Schedule a file update

File updates with a future release date and optional early downloads.

Choose the license shown on your file

The license displayed on your file listing.

Create and maintain license templates

Reusable license terms for your files, with approval status and version history.

Use your Files Dashboard

Sales, revenue, refunds, and performance reports for your files.

Set up automatic withdrawals

Scheduled creator withdrawals and a balance you can keep in your account.

Create and send a customer invoice

Custom invoices for a customer’s files, services, or other agreed work.

Reuse and follow up on invoices

Reusable invoices, payment reminders, and unpaid customer orders.

View an invoice from a creator

An invoice from a creator, including its charges, terms, and payment options.

Create a discount coupon

Discount codes for your files, with eligibility rules and usage limits.

Use a coupon code

File discounts and coupon codes that are not being accepted.

Respond to customer price alerts

Customer target prices and potential offers for your files.

Track a price and manage alerts

Price history and notifications when a file reaches your target price.

Use and share your wishlist

Files you want to buy later, in a private or shareable wishlist.

Find downloads and available updates

Your purchased and previously downloaded files, plus available updates.

Organize files into collections

Private or shared collections of file links.

List file dependencies

Required files and optional integrations for your product.

Reorder file screenshots

The order of your listing’s screenshots and its primary image.

Create or refresh an app access token

Access tokens for integrations that connect to your account.

Promote a file with a reel

Short video reels featuring files you author or co-author.

Publish a service listing

A listing for the custom work and services you offer.

Contact a service provider

A provider’s services, contact details, and questions about custom work.

Refund a customer from your file purchases

Full or partial customer refunds paid as account credit from your creator balance.

Manage a customer’s file access

Customer purchase records and access for manually granted purchases.

Find file versions awaiting approval

Your submitted file versions that are still waiting for approval.

About Us

Codefling is the largest marketplace for plugins, maps, tools, and more, making it easy for customers to discover new content and for creators to monetize their work.

Downloads
3.1m
Total downloads
Customers
12.1k
Customers served
Files Sold
171.5k
Total sales
Payments
3.7m
Processed total
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