Refunds & Warranty
Refund eligibility, purchase coverage, and unresolved file problems.
Understand your file warranty
Coverage is six months from purchase, or 30 months if Codefling+ was active when you bought the file.
Report a security concern
Suspected malware, a compromised account, or another sensitive security concern.
Why an existing ticket opens instead
One conversation for the same file while its ticket is open or has an unread response.
Codefling+ and warranty coverage
Codefling+ coverage depends on whether it was active when you purchased the file.
Bought the wrong file or changed your mind
Refund questions after buying the wrong file or changing your mind.