Why an existing ticket opens instead
One conversation for the same file while its ticket is open or has an unread response.
What to do
- Read the existing conversation.
- Add new information there if the issue is still unresolved.
Step-by-step guidance for your Codefling account and purchases.
Refund eligibility, purchase coverage, and unresolved file problems.
One conversation for the same file while its ticket is open or has an unread response.
Continue with this issue if these steps did not resolve it.
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