Death
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Everything posted by Death
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Changed Status from Pending to Can't Reproduce
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Seems to be working fine on my end. If you have any more details for me please let me know!
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It would not have been this plugin. -
Add to the blacklist. -
Changed Status from Pending to Fixed Changed Fixed In to 1.0.6
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Changed Status from Pending to Closed
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Make sure you add the correct phrase in the blacklist.
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Changed Status from Work in Progress to Fixed Changed Fixed In to 1.0.6
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Changed Status from Pending to Work in Progress
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@Billy Joe
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@CosaNostra
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I just realized how awful that tooltip looks.
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While I agree with the sentiment above, there is a coupon inside the folder of the old map. Click download to get the coupon for $25 off. Also, if you purchased the map within the last 6 months reach out to @jtedal to get this for free. Again, I disagree with how this was handled. I just want to ensure you're aware of it before you feel obligated to pay full price again. -
We can't really do anything if an author wants to pull their content. It is theirs after all, and we do offer to keep it public as an archive, but ultimately, it's up to them. We do require paid content to be archived, though, so customers can still access the latest version long after it's discontinued.
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@Iftebinjan
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How often has this happened where a user had to wipe their config due to an update? -
@Magic Services -
@David any feedback on this?
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First, let me clarify a few things to eliminate any confusion: 2-year warranty - This is not something you have to worry about. This is out of our pocket and is something we'll handle on our end. 6-month SLA - Unlike the warranty, this starts at the time the file was submitted, not when a customer purchases. This is just a formality to allow us to issue refunds on your behalf if your file becomes broken and you're MIA (inactive for several months, not responding to our communications). This doesn't mean that once you're gone for x amount of time, we'll refund or take over your file. In fact the SLA is not long enough to realistically qualify for SLA due to inactivity. I hope this puts it in perspective for you. Invoking SLA- If the file becomes broken or support requests become ignored and you're unreachable, we may opt to issue that customer a refund. This is not something new. We've done this from day 1, it's just now in writing. This rarely happens, just so you know. Conclusion - Despite the scary language in these terms, it's just there to eliminate legal liability. Everything mentioned is things we've always done to ensure a positive outcome for all parties. Your IP is safe, just as it always has been.
