We had this before, but it was primarily used for support. We've opted just to use discussion because even there, people try to use it for support, and it's much easier for authors to have a single tab for a catch-all than having 2 tabs that users use at random.
It looks like our team has already disabled sales on the file, so we don't have to worry about anyone else purchasing it. As for the refund, we need to give the author a bit more time to respond. I'll ping them here as well to hopefully expedite a resolution or approve your refund request. @Billy Joe
Some feedback: I feel the price may be a bit too high based on the quality of the notification designs. I highly recommend revisiting your GUI and trying to make it more appealing or considering dropping your price just a bit.
The shapes on your design are very early 2000s, and your text is very stretched, which gives it low quality. You should avoid adding text directly onto your images and instead use a GUI label to maintain resolution. I hope this helps!
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