Death

If it was a paid file, you'd still see it in purchases and be able to download it. For free content, the author can take it down as they please. That being said, the content within the file's page naturally becomes obsolete if you can't download the file anymore. It would be pointless to archive it.

We had this before, but it was primarily used for support. We've opted just to use discussion because even there, people try to use it for support, and it's much easier for authors to have a single tab for a catch-all than having 2 tabs that users use at random.

It looks like our team has already disabled sales on the file, so we don't have to worry about anyone else purchasing it. As for the refund, we need to give the author a bit more time to respond. I'll ping them here as well to hopefully expedite a resolution or approve your refund request. @Billy Joe

Please submit a support request: https://codefling.com/plugins/custom-explosive-weapons?tab=support

What plugin is that? Could you link to its page?

It's been sorted.

Create a support request here: https://codefling.com/plugins/convoy-reforged?tab=support

Submit a support request here: https://codefling.com/plugins/barges

No, I'm shitting all over your evident personal affliction with our review process. I appreciate the feedback, but that's not what you're doing here. You're trying to contradict anyone who speaks positively about something you dislike. You're now having a spitting match with someone who is likely in the top 10% of users with the most reviews and telling them they're least qualified to have an opinion on them lol

Someone with 22 reviews will have much more insight into the process than most people. I don't get your fixation on negative reviews. You're assuming everyone is going to have a bad experience, but that's just not the case. You can argue about how you think reviews should be all you want, but it's not going to change anything. Our system works and is favored by both customers and creators. We even did a poll where the entire community voted in favor of our current system. As I said before, you're going to find yourself in the minority here.

This doesn't make any sense. If, for example, we capped the fee to 30 cents for something that costs $1, we'd lose money? PayPal transaction fee alone is 0.49 cents

The issue was resolved via live chat.

https://codefling.com/?do=bulkSale

@Bubbafett Ah yeah I was way off. Not sure what's wrong with that one but thanks for bringing it to our attention.

They are suggestions. So make a suggestion in the appropriate channel as mentioned numerous times. This has nothing to do with your rating but the fact that's the premise of the review. It's not that complicated. We aren't going to let you abuse reviews to facilitate feature requests. Correct, you cannot leave a review based on a suggestion or support issue for which you made no effort to reach out to the author for. So I ask again, why would you rather leave a bad review about something you'd like to see improved instead of just contacting the author? That doesn't make any sense at all.

Got a screenshot of what you mean? Perhaps I'm referring to the wrong thing

This is planned, but I'm not sure if the count would be separate for the two. I think a better solution is to perhaps show the support request but not allow it to be clickable so you know it exists. I'm not entirely sure how we'd approach that, but I don't really think this is really an issue. Have you encountered this? I'm a bit confused.

By negative or critical, do you mean leaving a review based on a support issue you made no effort to reach out for support on? Why are you generalizing it as just negative and critical reviews? You're being questionably dishonest with your responses. You've cherry-picked things I've said to victimize yourself with and have managed to personally insult me 2 times within the span of an hour. You clearly don't take criticism very well yourself. You still think you're in the right despite the amount of time I've dedicated here, providing you with all the information you need to understand how reviews are moderated. You're choosing to play ignorant, and I don't understand why. The personal attacks end here, or I'll begin enforcing our terms of service.

Support requests being private is not that common and are usually done for the sake of concealing sensitive information. Reporting exploits, sharing customer/purchase data, etc. The option needs to be there for when you need it.

Yeah, sorry, I don't know how else to help you. You're intentionally skimming over all of the information I've provided, trying to find anything and everything to become a victim here. Your review is not going to be approved because the review consists of complaints/suggestions/support issues that were not reported. Either follow the appropriate steps or stop leaving reviews.

Your latest review: Default attire (scientists instead of traditional "zombies") can be confusing or immersion-breaking. - Not mentioned in the support request. The default loadout (double-barrel shotgun) can lead to player frustration and rage quits. - Not mentioned in the support request. Everything else seems to be addressed by the author: https://codefling.com/files/support/16814-zombies-not-spawning/ As you've said yourself, you've had other reviews approved with no issue, which means it's not a problem with our process but rather the context of your review. Just like the one above, you're going after it for suggestions and issues you never brought to the attention of the author. The ones you did submit a support request for seem to be resolved. This is not how you communicate suggestions and is likely why your previous review was rejected.

There’s no contradiction here. Your analogy isn’t an apples-to-apples comparison, and I pointed that out in case the suggestion was for an expected feature (e.g., a kill feed showing deaths from drowning), which aligns with your fridge light analogy since both are reasonable expectations based on the product’s nature. Reviews are evaluated on a case-by-case basis, and in your example, a review could be justified. However, that doesn’t mean all reviews based on suggestions should be approved. Your argument is a bit misleading. This policy has been in place since the start and was supported by a community vote. While your feedback is certainly valid, it's worth noting that your stance is in the minority. Even the reviews you've just recently posted highlight issues and suggestions you made no effort to create a support request for or discuss in the appropriate channels. The definition of insanity is doing the same thing over and over again, expecting a different outcome.