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Everything posted by Death
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@SKanorQc No, open your Rust client, not the server.
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In the server browser, on the left-hand side there's an option Use Cache. Make sure that's unticked.
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Try turning off using cache and see if it shows up then.
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- 53 comments
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- #updates
- #steenamaroo
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- 53 comments
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- #updates
- #steenamaroo
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Submit a support request here: https://codefling.com/discord-bots/discord-pop-bot?tab=support
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This is actually one of the benefits to renewals, if used correctly. Instead of charging upfront for years of support and updates, you would be able to split this cost over many months or years, and for whatever reason the author abandons the file you can simply stop renewing. This would still save you money overpaying for it upfront and just being out the entire cost. Renewals are not charged automatically. So it's not something you'd renew all the time. It just asks you to renew before downloading the latest version. You would retain access to the version you originally subscribed for. Another thing to clarify is, if you purchase a file and a renewal is added afterwards, you still have a perpetual license and don't have to renew. We have many safe guards in place to avoid abuse. Also, if you want to avoid this scenario consider Codefling+ for that 2 year warranty. You either get a working file or a full refund if this ever happens.
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There have always been renewals. It's just not commonly used because the majority of files charge the cost upfront instead of letting you spread it over a period of time. If used correctly, renewals are a fantastic way to keep initial costs down. But if used incorrectly, they would turn people off from buying your file. I imagine you're here because of Drug Deals, and this would be the way you don't do renewals. But it's better to let them make the mistake on their own and learn from it instead of trying to force them to use a specific pricing structure. Chances are that renewal is going to go away once they see all the pushback from it. It's important to note that renewals are not really subscriptions. You don't have to renew and still maintain access to the version you initially purchased. This is just a way for developers to charge for updates rather than force someone to pay a lump sum right out of the gate. Again, it's to reduce the cost of entry, not add an idiot tax. If authors use it in that manner, then they'll get called out, which is exactly what's happening. We'd rather not remove renewals just because a handful of people use them incorrectly. It's a very valuable feature and opens the door for more SAAS to be integrated directly into Codefling. Of course, if we ever start shifting into SAAS primarily for plugins, then I wouldn't hesitate to remove the feature to maintain the integrity of the platform.
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Plugin not working - Developer not responding - Request for Refund
Death replied to Basti Ell's topic in Site Support
As a one-time courtesy, we've issued a refund due to the author's lack of response. Keep in mind we only have a 6-month window to bypass the author's approval to issue refunds. Beyond that, it's a total loss and isn't something we can do often. Without this sounding like an advertisement, if you want to avoid the headache of this going forward consider getting Codefling+ and get a 2-year warranty on all files purchased. You will either have a working file, or a full refund. https://codefling.com/subscriptions/ -
The option to cancel is removed temporarily, but even if it were there you can't cancel payouts that are processing (the orange ones.) If it gets stuck orange for more than a few minutes (max 5 minutes) it means we received a successful transaction in the API but PayPal ultimately refused the payout. The most common reasons for a payout being refused by PayPal are account limitations or sanctions affecting the country the PayPal account was registered in. In any case, please reach out to us so we can help resolve this for you. https://codefling.com/help
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- 15 comments
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- #door closer
- #hatch fix
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- 34 comments
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- #jtedal
- #mad mappers
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- 197 comments
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- #rust plugin
- #custom rust plugin
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- 15 comments
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- #door closer
- #hatch fix
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- 10 comments
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- #smelting
- #automation
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I just realized how awful that tooltip looks.
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While I agree with the sentiment above, there is a coupon inside the folder of the old map. Click download to get the coupon for $25 off. Also, if you purchased the map within the last 6 months reach out to @jtedal to get this for free. Again, I disagree with how this was handled. I just want to ensure you're aware of it before you feel obligated to pay full price again.
- 34 comments
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- #jtedal
- #mad mappers
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We can't really do anything if an author wants to pull their content. It is theirs after all, and we do offer to keep it public as an archive, but ultimately, it's up to them. We do require paid content to be archived, though, so customers can still access the latest version long after it's discontinued.
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- #2x
- #server
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- #easy
- #template
- #sale
- #setup
- #new
- #summer
- #summer sale
- #premium
- #2x loot
- #better loot
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- #loottabels
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- #betterloots
- #loot table
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- #easy server setup
- #2x server cfg
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- #2x better
- #2x betterloot
- #2x loot table
- #2x files
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First, let me clarify a few things to eliminate any confusion: 2-year warranty - This is not something you have to worry about. This is out of our pocket and is something we'll handle on our end. 6-month SLA - Unlike the warranty, this starts at the time the file was submitted, not when a customer purchases. This is just a formality to allow us to issue refunds on your behalf if your file becomes broken and you're MIA (inactive for several months, not responding to our communications). This doesn't mean that once you're gone for x amount of time, we'll refund or take over your file. In fact the SLA is not long enough to realistically qualify for SLA due to inactivity. I hope this puts it in perspective for you. Invoking SLA- If the file becomes broken or support requests become ignored and you're unreachable, we may opt to issue that customer a refund. This is not something new. We've done this from day 1, it's just now in writing. This rarely happens, just so you know. Conclusion - Despite the scary language in these terms, it's just there to eliminate legal liability. Everything mentioned is things we've always done to ensure a positive outcome for all parties. Your IP is safe, just as it always has been.
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Since 2020, creators from all corners of Azeroth the world have uploaded their content, which has been enjoyed by thousands of servers. It was always the expectation that creators would provide updates and support for their files as long as possible, and for the most part, there's not been much of an issue. With now over 700 creators, it's become more common to see creators go MIA or flat-out discontinue files for whatever reason. While there are certainly valid reasons to discontinue a file, we want to ensure it's done so correctly and not in a manner to deceive or defraud customers. Because of this, we've implemented a 6-month minimum expectation to provide ongoing support and updates from the date of publishing on files uploaded to our platform. This gives Codefling the ability to refund on behalf of the creator in the event they become MIA and ensures that if a file needs to be discontinued, they must either find an active maintainer or issue refunds to customers. We've also granted Codefling a non-exclusive, perpetual, transferable license on all files uploaded. This allows us to maintain or assign a maintainer for abandoned files to reduce the amount of abandonware and protect our customers' investment. This also allows us to step in for creators in the event of emergencies where they cannot maintain their files for a temporary amount of time. This new policy change won't change much. It's more of a formality, so we have something solid into writing in the event it happens, though it's pretty rare. These new terms expand the scope of expectations for both customers and creators to ensure everything runs smoothly for years to come. You can find these new policies here: https://codefling.com/creator 2 Year Warranty For those seeking no compromises and who want to ensure their investment is protected for years to come, we've added a 2-year warranty on all purchases made with an active Codefling+ subscription. Files purchased with this subscription will be guaranteed for 2 years for both support and updates. If you purchase a file from the author that's still within its 6-month SLA period, the warranty will begin after that period. In the event a file becomes abandoned or discontinued, Codefling will attempt to maintain or find a maintainer for the file. If this is not possible, we will issue a refund for the original purchase price into account credit. No hoops or hassles. If your subscription expires, purchases made while active will still be under warranty until it expires. However, we've added a few additional perks to ensure you get value out of the subscription even when not purchasing files! You'll see the option at checkout if you're interested in the subscription, or you can get it here: https://codefling.com/subscriptions. To view the fine print, have a look at https://codefling.com/warranty and if you have any questions or feedback for us, please comment below!
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