This happens when the file is approved after being added as a dependency. The cache updates on its own but we have no problem speeding things along as it's reported.
If a plugin is going that long without being reviewed chances are it was flagged for being majority AI. Our team that reviews AI content is small and has a massive work load since a lot of submissions now of days are AI junk.
We don't currently have a curator for that section, but this will change soon. In the meantime I've gone through and reviewed what I could. I'll keep a better eye on that section to keep down approval times.
For support please submit a support request here: https://codefling.com/plugins/industrial-recycler?tab=support
Not needing it is not a valid reason to request a refund. If you didn't need it you shouldn't have downloaded it. If there's a support issue please submit a request as mentioned above.
On April 14th we lost a few hours of purchase data due to the maintenance incident that occurred. No worries though, I've restored your purchase. Sorry for the inconvenience!
You should keep support on Codefling if you're having issues getting a response. Please submit one here: https://codefling.com/plugins/road-bradley?tab=support and be sure to give the author plenty of time to respond, especially given the nature of your request. While creators have no problem helping you set things up, it's not what I'd call "mandatory" given the extensive amount of documentation available and the fact you can use public channels to get help from other customers.
Please follow up here if you don't hear anything back.
Hey there, seems you posted this in general support instead of site support so we overlooked it. No worries though. I've issued a refund into account credit for you. Sorry for the delay!
The names of the files. Once you start typing their names it will suggest the files you're trying to add. Repeat this for all files you want in this bundle. Just so you know, we're completely overhauling bundles within the next month to make it a bit more user-friendly. But in the meantime that's how you do it.
Sorry to hear about the issues you've been having recently. We did indeed disable our live chat option as we were having issues with sessions being reset and our responses being sent into the ether. It will return once we resolve this issue.
As for your refund, I've gone ahead and processed it for you as an account credit. If you need anything else don't hesitate to submit requests here, or on Discord, for the time being.
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