By negative or critical, do you mean leaving a review based on a support issue you made no effort to reach out for support on? Why are you generalizing it as just negative and critical reviews? You're being questionably dishonest with your responses. You've cherry-picked things I've said to victimize yourself with and have managed to personally insult me 2 times within the span of an hour.
You clearly don't take criticism very well yourself. You still think you're in the right despite the amount of time I've dedicated here, providing you with all the information you need to understand how reviews are moderated. You're choosing to play ignorant, and I don't understand why.
The personal attacks end here, or I'll begin enforcing our terms of service.