No, that's not true. You need to simply update your codefling following settings so you actually get notified on support ticket threads.
About Missing Cameras After Wipes
This is expected behavior and is how Rust itself works, not a plugin bug.
Every wipe generates monuments dynamically based on the map seed, size, and terrain.
Monuments directly determine which cameras exist.
Different wipes = different monuments = different cameras.
Even the same map seed can sometimes generate different monument/camera layouts.
If a monument doesn’t spawn on that map, its camera simply does not exist and cannot be added.
Important: Config Changes
Cameras depend on monument spawns.
Wipes can remove or change available cameras in the configuration file.
After changing which cameras are enabled in the config:
Existing computer stations will NOT auto-update
You must pick up and place the computer station again
Camera lists are populated only when the station is placed
Custom Maps
Custom maps generated or edited using RustMaps.com are not supported.
Those maps can:
Add, remove, or modify monuments
Change or remove camera entities
Cause cameras to be missing or inconsistent across wipes
Because of this, missing cameras on custom maps are expected and not something the plugin can fix.