Death

Changed Status from Pending to Feature Request

We already do this by disabling purchases. This prevents users from purchasing and also delists it on the site unless you do a direct search. This ensures existing customers still have access to continue to use if they choose to. It's important to report files that you think is abandoned so we can take care of it.

Changed Status from Pending to Work in Progress

Changed Status from Pending to Work in Progress

This is something you should absolutely not have to do. If you have any issues please submit a support request on the file's page. I know the author may provide a Discord or their own support channels but on Codefling they must prioritize support on Codefling and cannot direct you off-site for support if you don't want to. Once reported and the author is unhelpful or non-responsive please reach out to us at https://codefling.com/help and we'll try to reach out to the author on our end. If we determine the author is inactive or unresponsive we'll take necessary action and ensure future purchases are disabled until the file is once again actively supported and maintained. I will say the vast majority of creators on our platform are very helpful and can easily resolve any issues you might have with their files. We try our best to disable and remove files that are abandoned or discontinued but we have a lot of content to moderate and they can easily fall between the cracks. To help combat this we made the report button very visible on the file's page now. Please report files as broken as you seem fit and we'll handle the rest!

Or possibly just read the entire thing before forming an opinion

@Iftebinjan

Please submit a support request here: https://codefling.com/plugins/drug-business?tab=support

While it's pretty uncommon for a file to be outright abandoned or discontinued, it can happen and when it does it really doesn't inspire much confidence when making purchases. Because of this we've always issued refunds where we could on a case-by-case basis, but that was never a guarantee, until now! From now on, any and all purchases made on Codefling comes with a free 6 month warranty that ensures you'll have a working file, or a full refund. If the file is out of SLA the cost will be covered by Codefling, and not the file's author. We hope this gives you more peace of mind when purchasing awesome new plugins and maps for your server! This new warranty has also been automatically applied to all purchases made within the last 6 months as well, so all of your previous purchases are already covered. If you need to make a claim feel free to reach out using one of our many support channels: https://codefling.com/help You can conveniently check the status of this warranty over on your Purchases Dashboard to the left of each purchase. It will indicate if the warranty is still active, or has expired. Hovering over the badge will show you when it expires, or has expired. If you're a Codefling+ member your 2-year warranty will stack on-top of the 6 month warranty!

@FyoouBoy has this been resolved?

Please submit a support request at https://codefling.com/plugins/custom-drops?tab=support

Please submit a support request at https://codefling.com/plugins/npc-health-bar?tab=support

The plugin seems fine for me on Carbon. Have you resolved your issue yet?

@Bryan Glick @TheEye if this is still an issue please join us in live chat so we can assist you.

@JuJu was this resolved?

Payouts shouldn't hang on processing for more than a few minutes. It looks like it got denied by PayPal so I've returned the credit to your account.

Thanks for providing that. I've noticed the author for the first file has not logged in since July, so I've gone ahead and issued a refund for that. I've pinged the author in the second request for you.

@kaysharp

@Asbo- just had a look and the author has not logged in since July of last year. I'm going to go ahead and issue a refund on this for you.

Could you link me to your support requests? I'll have a look asap.

Will have a look soon.

I see it now, thank you. I've pinged the author so hopefully they respond soon.

@Keirox