Death

@dustyhansen That's not at all how it works. If you submit a review for ANY rating that relates to a support issue for which you haven't created a support request for, then it won't get approved until you do, and there's a reasonable amount of time for the author to correct it beforehand. There is an exception, and that's when an issue is widely reported, and no resolution by the author has been made. The reason for this, as stated above, is to produce a positive outcome for the customer. A negative review is not going to resolve your issue, but leveraging your review for a positive outcome for not only you but other users is. It's also to protect authors from users who leave reviews about support issues but never amend them once the issue is fixed. This is the case most of the time and is demotivating. Also, reviews about features that are not advertised or even promised should not happen. I get in your head that it's motivation for the author to add those features, but at that point, you're forcing them to do so for the sake of amending your review. That's absolutely abusive and is exactly why they wouldn't get approved.

That's not possible. Discord does not have any guild information associated with their invite URL. That's all internal. We could use the API to get this data but the API requires the guild ID and the invite URL does not contain this.

Change the end of the URL to =1 instead of =0

Double click the image in the editor to change its size.

Please point out these "generic" 5 star reviews. The majority of reviews we receive are 5 stars so that's why you'll almost always see 5 star reviews on the homepage. I'm not sure why your review hasn't been approved yet but @Mals can assist you with that.

I pinged the author in your support request and will do it here to ensure it gets attention. @Iftebinjan

@Iftebinjan

Could you provide the link to the file you're referring to?

For context:

Please have a look at our How to Submit a File guide to get started.

This was my bad. I had removed the only way for our moderators to see pending reviews while I was working on a new portal. It should be approved now or, at the very least, received a message from the team.

The author is no longer active so I've gone ahead and issued a refund into account credit.

The author is no longer active. I've gone ahead and issued a refund into account credit.

@Cobalt Studios

@Cobalt Studios

@Cobalt Studios

@Cobalt Studios

Has been in the works for a few months. Just great timing I suppose

@Raul-Sorin Sorban

@boostypunk What do you mean by moderator exactly?

Could you click refresh to make sure you're still logged in?

@Cobalt Studios

@XAVIER

This is completely different. A private commission vs. soliciting sales of a file that's on the platform off the platform to skirt fees, which is likely the true reason they're asking you to do it in the first place.

Creators directing you to make purchases offsite is actually against our TOS, so please feel free to report them for doing so. Them receiving their money a couple of days earlier is no excuse to risk making such payments.