About Ticket System
Ticket System - Made by Murder#0845
Bot Features
➤ Fully customisable - See config below.
➤ Custom Prefix - Able to supply a custom prefix to your preference.
➤ Custom Bot Status - Able to supply a custom bot status to suit your server, for example: "Watching Tickets" or "Example.com".
➤ Logging - Bot is able to log actions, mainly to do with tickets.
➤ Transcript generations - Generation of transcripts on ticket closed, which is sent to the users DM's and your archive channel that's supplied in the config.json.
➤ Unlimited ticket subjects - No limit on ticket subjects, as long as there in the config they will be in the ticket panel.
➤ Unlimited staff roles - Unlimited amount of staff roles, which can also be different depending on the ticket subject.
➤ Unlimited questions - No limit on the amount of questions that the bot can ask users on ticket creations.
➤ Close timer - Supply a custom timer for the bot to wait after the close button has been pressed, this will also trigger a message where you are able to cancel closing the ticket.
➤ Custom Panel Message - Able to customize the title and description to the panel embed.
➤ Support for multiple panel messages - To send a new panel just edit the config and run the "stm" command.
➤ Dropdown menu - New capability's with Discord.py 2.0 Select Menus.
➤ Custom emojis per subject in dropdown menu - Able to supply a different emojis for each ticket subject in the dropdown / select menu.
➤ Notify if user leaves while ticket is open - The bot will send a message in the ticket if the user has left the sever while the ticket is open, just a QOL thing to help staff answer tickets and move on more efficiently.
Commands
➤ Close - Close the ticket that the command is sent in. Chat and Slash command capabilities.
➤ Save - No matter the channel, save the transcript of the current channel and get an immediate file and link to view it. Chat and Slash command capabilities.
➤ Rename - Rename the current channel (Note: this works on any channel not just ticket channels). Chat and Slash command capabilities.
➤ Add - Add a user to the current ticket. Chat and Slash command capabilities.
➤ Remove - Opposite to the "Add" command, remove someone from the current ticket. Chat and Slash command capabilities.
➤ Help - Display the help message which shows all commands and how to use slash commands. Chat and Slash command capabilities.
➤ Stm - Stands for "Send Ticket Message". This command will send a ticket message depending on what is in the config.json. Only chat command capabilities.
➤ Sync - Sync the Slash commands for the bot. Only chat command capabilities. Note: this should only need to be used on the first time the bot is used.
Config
{ "Bot Token": "", "Enable Notify On User Leave If User Has Ticket Open": true, "Enable Auto Ping User On Staff Response": true, "Server Name": "", "Guild ID": "", "Prefix": "", "Bot Presence": "", "Server Icon": "", "Archive Channel": "", "Logging Channel": "", "Global Staff Role": "", "Channel Rename Permission Role ID": "", "Ticket Close Timer In Seconds": "", "Embed Colour WITHOUT THE # AND 0x INFRONT": "", "New Ticket Embed Message": "EXAMPLE: Welcome to our ticket support! Please answer the questions below and a staff member can assist you!", "Panel Message": { "Title": "EXAMPLE: Ticket Support", "Description": "EXAMPLE: Click an option below which most fits your case and a member of staff will be with you shortly." }, "Subjects": { "Subject Name": { "Staff Role ID/Ticket Access Role ID List":["ID","ID"], "Subject Category ID": "ID", "Subject Emoji": "<:EMOJI_NAME:EMOJI_ID> USE CUSTOM EMOJIS", "Enable Questions? (SET THIS TO FALSE IF THERE ARE NO QUESTIONS)": true, "Questions":{ "Shortname":"Question", "Example":"What is your example?" } }, "EXAMPLE": { "Staff Role ID/Ticket Access Role ID List": ["123","456"], "Subject Category ID": "123", "Subject Emoji": "<:emoji:123>", "Enable Questions? (SET THIS TO FALSE IF THERE ARE NO QUESTIONS)": true, "Questions": { "Exmaple:": "What is your example?", "Steam ID:": "What is your Steam ID?" } } } }
Setup
This bot is super simple to set up, simply follow these steps:
➤ Upload all files in "Murder Ticket System.zip" to your bots hosting.
➤ Fill out details in the config,json file.
➤ Turn the bot on (If your using online hosting, press "Start")
➤ Enjoy the bot 
Support Notice
If you need support I more than welcome you to reach out to me on discord. My discord is: Murder#0845 and I am open for any questions or inquiries!
Thank you for reading this description and I hope that you enjoy!
Note: I will always be constantly updating and developing this bot, if you find any bugs or have any feature requests, feel free to DM me on discord (Murder#0845).
- Murder
