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Updated Review Policy - Improving transparency and fairness


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  • Administrator
Posted

We’ve updated our review policy to make the feedback process more open, transparent, and now completely community-driven. Reviews will still undergo an initial check to ensure they are appropriate and in line with our terms of service. Beyond this, we will no longer evaluate the authenticity of user experiences beyond what is outlined in our disclaimer.

Starting today, the community has taken control of all reviews to improve transparency and fairness. You get to decide what you deem appropriate feedback or not, rather than at the whim of our moderation team. While we worked extremely hard to be transparent and ensure quality reviews, we completely understand that it wasn't a good look.

You can mark a review as helpful or unhelpful to increase or decrease the signal from each review. Once a review becomes overwhelmingly unhelpful, it will no longer contribute to the review's rating, but will still be visible, positioned slightly out of sight to avoid occupying screen real estate from helpful reviews.

 

This can go either way, so we'll be actively monitoring review voting activity to ensure the integrity of our new review system and prevent it from being used in an inappropriate way to influence or invalidate reviews, such as coordinated attacks from malicious users or creators trying to boost their ratings. As with everything, we will hope for the best and adjust accordingly.

If you have any feedback or questions about these changes, please don't hesitate to ask them here. We're very interested to know what your take is. To read the updated disclaimer, check out https://codefling.com/disclaimer/

  • Like 15
  • Love 5
Posted

Will the author be able to mark the review as unhelpful? I've definitely seen some plugins with a bunch of reviews that are all clearly written by friends/groups of modders that work together. Any plans to monitor this?

  • Like 1
Posted

Thank you for reviewing the process. I know we had a disagreement about this so we appreciate y'all taking the time to address and make changes. 

  • Like 1
  • Administrator
Posted
12 hours ago, 87051809 said:

Are you being fair? Why do some authors stop updating their content when it's broken?

If you're having issues with a file please submit a support request in the support tab on the file's page.

Posted

It wasn't a good look? I personally provided feedback from my personal use of paid plugins multiple times and basically every review was never posted because of moderation to ensure only good reviews went up no negative experiences were posted skewing results,  lol good change tho i guess

  • Administrator
Posted
15 hours ago, OneCubixMeterofAltosd said:

It wasn't a good look? I personally provided feedback from my personal use of paid plugins multiple times and basically every review was never posted because of moderation to ensure only good reviews went up no negative experiences were posted skewing results,  lol good change tho i guess

Our review feed has been public for over a year now. You can easily debunk this claim by heading over to our Discord and checking out #reviews, which details all reviews accepted or declined, and the reason for it. I don't see any from you, but that could mean the reviews in question were posted before the feed became public.

Posted
15 hours ago, Death said:

Our review feed has been public for over a year now. You can easily debunk this claim by heading over to our Discord and checking out #reviews, which details all reviews accepted or declined, and the reason for it. I don't see any from you, but that could mean the reviews in question were posted before the feed became public.

I stopped reviewing my purchases in 2023 when I realized none of them were posted.

  • Administrator
Posted
36 minutes ago, OneCubixMeterofAltosd said:

I stopped reviewing my purchases in 2023 when I realized none of them were posted.

Yeah that's fair. We don't have any record of reviews during that time. In any case, this is no longer an issue and we hope you give it another chat.

  • Like 1
Posted
On 11/6/2025 at 4:39 PM, Death said:

If you're having issues with a file please submit a support request in the support tab on the file's page.

And if that does nothing? Should be delisted no?

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