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Live Admin Chat 1.1.0

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About Live Admin Chat

Allows players to open a live admin chat from Rust to Discord to get support.

Make sure your bot has permissions to create/manage channels and read/send messages in your category.

Note: Please delete the "LiveAdminChat.json" language file in "/oxide/lang/en/" before updating to version 1.1.0.
If you have any issues or errors, please open a support request and I will help you asap.


FEATURES:

  • Creates a discord channel in the provided channel category
  • Allows the Rust player and Discord admins to communicate
  • The ability to store the live admin chat as a transcript
  • Allows a lot of customization, including:
    • The command a player uses to respond to the admin chat
    • The chat prefix for messages sent to the player
    • The Steam profile icon for messages sent to the player
    • The default reason for closing "tickets"
    • Whether or not to display the admin's name when sending messages to the player
    • The channel ID where transcripts will be sent to
    • The Discord roles that will be mentioned when a new channel is created
    • Whether or not to close the channel when the player disconnects from the server
    • Setting the in game chat command to start admin chats
    • Defining the cooldown value after the last ticket was closed

 

PERMISSIONS:

liveadminchat.use - required to allow players to use the /adminchat command.
 

COMMANDS:

/adminchat - opens a live admin chat with Discord admins.
/reply <message> - sends the response from the player to the Discord admins.


DISCORD:

Admins can provide a reason for closing the chat by typing the reason after !close in the channel. Anything after "1close" will be included in the reason.
Example: !close Closed due to no response


TRANSCRIPTS:

If you want to save the player/admin chats as transcripts, add a channel ID to "Transcript Channel ID" in the config. Otherwise, if you do not want transcripts then leave it blank and they won't be created.
 

CONFIG:

Quote

{
  "Category ID": "",   //The category where the channels will be created
  "Reply Command": "reply",   //The command players use to reply to the chat
  "Chat Prefix": "ADMIN",   //The prefix you want to appear in front of the reply from admins in Discord
  "Steam Profile Icon": "",   //The Steam64ID you want to use the icon from so it appears in the responses to the player in game
  "Default Close Reason": "Closed by admin",   //The default reason provide to the user when a chat is closed
  "Show Admin Username": false,   //Whether or not to show the admin's Discord name in the responses to the player
  "Chat Command": "adminchat",   //The chat command you want players to use in game to start a chat
  "Discord Bot Token": "YOUR-BOT-TOKEN",   //Your bot token
  "Discord Server ID": "",   //The server ID where the bot will respond
  "Transcript Channel ID": "",   //The channel where transcripts will be created
  "Mentioned Role IDs": [   //The roles you want to be mentioned when a chat is started
    "1234567890",
    "0987654321"
  ],
  "Close On Disconnect": false,   //Whether or not to automatically close the chat when the player disconnects from the server
  "Chat Cooldown (minutes)": 5,   //The cooldown period before the player can open a new chat after the last one was closed
  "Discord Extension Log Level (Verbose, Debug, Info, Warning, Error, Exception, Off)": "Info"   //The amount of logging in console you want to use
}

 


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