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Updated Review Policy - Improving transparency and fairness


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  • Administrator
Posted

We’ve updated our review policy to make the feedback process more open, transparent, and now completely community-driven. Reviews will still undergo an initial check to ensure they are appropriate and in line with our terms of service. Beyond this, we will no longer evaluate the authenticity of user experiences beyond what is outlined in our disclaimer.

Starting today, the community has taken control of all reviews to improve transparency and fairness. You get to decide what you deem appropriate feedback or not, rather than at the whim of our moderation team. While we worked extremely hard to be transparent and ensure quality reviews, we completely understand that it wasn't a good look.

You can mark a review as helpful or unhelpful to increase or decrease the signal from each review. Once a review becomes overwhelmingly unhelpful, it will no longer contribute to the review's rating, but will still be visible, positioned slightly out of sight to avoid occupying screen real estate from helpful reviews.

 

This can go either way, so we'll be actively monitoring review voting activity to ensure the integrity of our new review system and prevent it from being used in an inappropriate way to influence or invalidate reviews, such as coordinated attacks from malicious users or creators trying to boost their ratings. As with everything, we will hope for the best and adjust accordingly.

If you have any feedback or questions about these changes, please don't hesitate to ask them here. We're very interested to know what your take is. To read the updated disclaimer, check out https://codefling.com/disclaimer/

  • Like 15
  • Love 5
Posted

Will the author be able to mark the review as unhelpful? I've definitely seen some plugins with a bunch of reviews that are all clearly written by friends/groups of modders that work together. Any plans to monitor this?

  • Like 1

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