@phudgee,
The privileged intents need to be enabled on the bot developer portal.
In the screenshot you provided, it's quite clear to me that they were not enabled.
The reason being, the bot could see who was sending messages but not what was being sent. As well, it could see it's own message.
I'm sorry you feel I have terrible support, I'm not quite sure why you think that.
Regardless, I give support in my discord 16 hours a day every day of the week as can be seen in any of the chat channels.
You were removed from my Discord after you came into the chat room almost hostile and saying "See, silent again" after I didn't respond to you within 5 minutes.
People have lives and cannot respond to your every request instantly.
I am quite a friendly person and have never had an issue like this with anyone else on here. So I am not sure how I am a bad guy here.