"New Support Request" button is missing

[choupi]

As said in the title, I don't have the opportunity to get support from the author of "RealPVE" since the "New support request" button is not shown.
I am temporarily entrusted with the administration of a server (mainly to restart it) and I encountered some unpleasant surprises after the restart. Therefore, I have some logs and a question to submit to the author.

[Brad Copp]

I think you need to own the plugin to have access to support. 

Try asking in discussions instead, DM the author, or ask the person who purchased the plugin to open the support ticket 

[choupi]

10 minutes ago, Brad Copp said:

I think you need to own the plugin to have access to support. 

Try asking in discussions instead, DM the author, or ask the person who purchased the plugin to open the support ticket 

Hello,
Thank you for your reply.
I will let the buyer contact the plugin author with the technical details I found in the logs.
Thanks again and have a good day.

[Death]

We can see how this could be confusing. We'll add a warning instead of showing nothing if you don't have an active license for the file.