How can we suck less?

[Emigo]

On 10/16/2024 at 1:31 AM, Death said:

You feel that a review saying, “this plugin is shit” should be removed and investigated, but don’t expect the same scrutiny for reviews that say, “this plugin is awesome.” Both types of reviews, if lacking substance, are equally unhelpful. If a review doesn't explain why a plugin is great or bad, neither offers value to someone considering a purchase. Reviews need substance, whether positive or negative, to genuinely help potential customers.

You argue against removing reviews for lacking context or substance, but at the same time, you say you're reading reviews to see if people are genuinely happy with their purchase. How would you know if someone is truly satisfied if the review just says something vague like "nice plugin" without any explanation?

If reviews lack detail, like simply saying "this plugin is awesome" or "nice plugin," they don't actually tell you whether the purchase was a good experience or if the plugin met their expectations. Without context, reviews become meaningless, whether they're positive or negative. This is why moderation for substance, not just sentiment, is important for ensuring reviews provide value.

Genuine doesn’t just mean expressing a feeling, it means providing an honest, informed opinion based on actual experience. A review that truly comes from the heart would have substance, offering details about what made the product great (or not) for the reviewer.

Of course, thats why everybody is happy with the system. You are right. Keep up the good work.

[Markiii]

On 10/6/2024 at 3:58 PM, Death said:

We're always trying to make Codefling suck a little less, but we need your help. If you've got just one thing you’d like changed, added, or removed to make your experience here better, we want to hear it!

Leave your idea in reply to this post, and we’ll pick 10 lucky responses at random to win a $20 gift card! If your suggestion gets implemented, you'll also snag a $50 gift card, whether or not you were one of the random winners.

Now, if you're just here to roast us, fair enough—we probably deserve it. We’re ready for the good, the bad, and the brutally honest. Let’s hear it!

I suppose the highest complaint I hear from a LOT of devs is payment. Often asking me to pay directly which isn’t safe. And honestly I’d hope you know my purchase list by now I spend a lot with you guys, I just want my investments to be protected. 
 

I hope we can get to a place where they can withdraw quickly and I can avoid this request entirely. 

[ChristopherS]

1 hour ago, Markiii said:

I suppose the highest complaint I hear from a LOT of devs is payment. Often asking me to pay directly which isn’t safe. And honestly I’d hope you know my purchase list by now I spend a lot with you guys, I just want my investments to be protected. 
 

I hope we can get to a place where they can withdraw quickly and I can avoid this request entirely. 

I second the part where you mention some developers can ask for a direct payment, I've seen that many times - and it's been suggested to me personally a couple. I always politely decline of course, but it's probably a good thing you mentioning this. Then again, customer choice is also a good thing too I suppose?

Edited October 19, 2024 by ChristopherS

[Death]

4 hours ago, Markiii said:

I suppose the highest complaint I hear from a LOT of devs is payment. Often asking me to pay directly which isn’t safe. And honestly I’d hope you know my purchase list by now I spend a lot with you guys, I just want my investments to be protected. 
 

I hope we can get to a place where they can withdraw quickly and I can avoid this request entirely. 

Creators directing you to make purchases offsite is actually against our TOS, so please feel free to report them for doing so. Them receiving their money a couple of days earlier is no excuse to risk making such payments.

[myst1c]

You can add services for withdrawing money for Russian developers)

[JeffG]

14 hours ago, Death said:

Creators directing you to make purchases offsite is actually against our TOS, so please feel free to report them for doing so. Them receiving their money a couple of days earlier is no excuse to risk making such payments.

seems kinda like a grey area tho so if i request a feature to be added to say a devs plugin an they say its kinda out scope of where they see the plugin but willing if willing to pay to have my own version hows that work?

 or say i when i have plugin made its off site just seems kinda far reach to say we cant do deals out side of site in my opinion!

[ChristopherS]

41 minutes ago, JeffG said:

seems kinda like a grey area tho so if i request a feature to be added to say a devs plugin an they say its kinda out scope of where they see the plugin but willing if willing to pay to have my own version hows that work?

 or say i when i have plugin made its off site just seems kinda far reach to say we cant do deals out side of site in my opinion!

That's a commission, that's different in my opinion. I think paying for features isn't the same as a developer asking someone to pay them directly for the bog standard plugin available here. 

[JeffG]

14 minutes ago, ChristopherS said:

That's a commission, that's different in my opinion. I think paying for features isn't the same as a developer asking someone to pay them directly for the bog standard plugin available here. 

i understand but again whats the diff if you will send money for commission why wouldnt you send money for plugin still seems like a grey area as i buy plugins all the time from other sites or shops an get perms here for them all the time!

[Death]

5 hours ago, JeffG said:

i understand but again whats the diff if you will send money for commission why wouldnt you send money for plugin still seems like a grey area as i buy plugins all the time from other sites or shops an get perms here for them all the time!

This is completely different. A private commission vs. soliciting sales of a file that's on the platform off the platform to skirt fees, which is likely the true reason they're asking you to do it in the first place.

[JeffG]

A way to block seeing items would bee nice 50 bucks for a generic prefab id love to block having to look at it every time i log in would be nice so i can get other things to see that i might buy!

[GangstaPichu]

A Fliter for the Wishlist would be nice! Where you can sort what you see. Like by Price, maybe by Deals going on, Category, and whatever else. Been times where I was looking though what I had in there where it would've been so nice! Especially by price when I wanted to see what I had that was low costing I could get when I didn't have much money at that time to better improve my servers.

[boostypunk]

Guys, an area that should definitely be improved is technical support for users by moderators. As an owner of a small number of plugins, I have already faced the problem when moderators do not answer questions or requests for weeks. And it's very sad, although I realize that this is an inevitable situation due to the growth of our platform.

However, I have a solution to this problem, because it's exactly what I do now at my job IRL. You need to integrate an AI staff member as a support moderator. While it may not be able to replace a full-fledged moderator who can handle complex situations, it can significantly relieve staff from answering repetitive user questions. It can function solely to consult on the data provided, or it can record data when users ask and pass it directly to moderators if their input is needed. 

At the moment I am actively integrating such an assistant into the business processes of many companies and I see that it will be useful for you too. There are for sure many online platforms that provide such technical solutions if you don't want to create your own personal AI specialist. It is convenient and easy and always gives results for any business.

Feel free to contact me 

[Death]

@boostypunk What do you mean by moderator exactly?

[boostypunk]

10 hours ago, Death said:

@boostypunk What do you mean by moderator exactly?

I was referring to AI support for users in chatbot under the guise of a team member. A chatbot that helps users

[boostypunk]

It's amazing how quickly the smart feed search came up. Did you prepare the site reference database in advance?

[Death]

12 hours ago, boostypunk said:

It's amazing how quickly the smart feed search came up. Did you prepare the site reference database in advance?

Has been in the works for a few months. Just great timing I suppose

[boostypunk]

12 minutes ago, Death said:

Has been in the works for a few months. Just great timing I suppose

-50$

[dustyhansen]

How long do reviews take to get approved? I wrote one several days ago and it is still not showing. I think the review process needs re-visited as others have said. 

[Death]

On 10/26/2024 at 10:44 AM, dustyhansen said:

How long do reviews take to get approved? I wrote one several days ago and it is still not showing. I think the review process needs re-visited as others have said. 

This was my bad. I had removed the only way for our moderators to see pending reviews while I was working on a new portal. It should be approved now or, at the very least, received a message from the team.

[dustyhansen]

15 hours ago, Death said:

This was my bad. I had removed the only way for our moderators to see pending reviews while I was working on a new portal. It should be approved now or, at the very least, received a message from the team.

Negative. My review from over a week ago is still not posted or responded to. Meanwhile generic 5 star reviews from 2 hours ago are already posted and approved. Something is not right here. Is everyone subject to having their reviews approved? Why are they not approved in the order submitted? Why does the front page always show the latest reviews as 5-star reviews?

[ChristopherS]

5 hours ago, dustyhansen said:

Negative. My review from over a week ago is still not posted or responded to. Meanwhile generic 5 star reviews from 2 hours ago are already posted and approved. Something is not right here. Is everyone subject to having their reviews approved? Why are they not approved in the order submitted? Why does the front page always show the latest reviews as 5-star reviews?

Yes, every review is subjected to a review process. I have written several negative 1-3* reviews that have been published. Truthfully, Death has no reason to lie about this in my opinion.

I'm pretty sure that the way things work is that if a review is only given the greenlight today, but was written 2 days ago, it will show as today for the timestamp, not the day it was written. So those 5* reviews could have easily been from a couple days ago.

[Death]

6 hours ago, dustyhansen said:

Negative. My review from over a week ago is still not posted or responded to. Meanwhile generic 5 star reviews from 2 hours ago are already posted and approved. Something is not right here. Is everyone subject to having their reviews approved? Why are they not approved in the order submitted? Why does the front page always show the latest reviews as 5-star reviews?

Please point out these "generic" 5 star reviews. The majority of reviews we receive are 5 stars so that's why you'll almost always see 5 star reviews on the homepage. I'm not sure why your review hasn't been approved yet but @Mals can assist you with that.

[myst1c]

Insert the configuration via BBCode so that there is a small menu with the ability to scroll.

It seems to me that it will be more convenient this way.

[myst1c]

3 minutes ago, myst1c said:

Вставьте конфигурацию через BBCode, чтобы появилось небольшое меню с возможностью прокрутки.

Мне кажется, что так будет удобнее.

You can also make it so that in the description of the plugin, etc., you can edit the size of the image.

[Death]

8 hours ago, myst1c said:

You can also make it so that in the description of the plugin, etc., you can edit the size of the image.

Double click the image in the editor to change its size.