A few people cannot start an event, the card doesn't register.

A few players on my server are unable to start the event. Frustratingly, whenever I go there to test, it works first time.

I've advised them to change where they're standing, to swipe closer/further from the machine, but they cannot get it to work at all.

Today, one of my players who has problems made a video showing what they experience:

I can confirm. 

After a server restart, it works fine the first time. Subsequent trips by people have it where this doesn't work. 

When I reload the plugin, it works again.

ok that is when the reader didnt reset .... . ill look at a way to make sure it is in reading state ....... i know first when i was building the plugin i had that issue . but i did fix it . but seems there is something i missed ..... ill look in few hours when i get home

You're a superstar mate. I have told my players to let me know when they're going to the oil rig, to give me 10 minutes warning so that I can manually reset the plugin for them each time haha!

do me a favour do you have logs of then this happend to u i want to know if the log showed                [HeavyRig] : swiped 

bc according to code only time it should not work is when card is not correct skin id  or if crate is not ready or already hacked

bc as of now it works myside ..... even if i delete all crates and do event over and over

I'll do some further testing tonight to check specifically for logs.

It's so strange though, it works first time after a restart for everyone, second time though, people can't trigger it. There was one time where a player had the same issue as above when I was online. I teleported to the oil rig and the machine worked fine first time.

I've checked all cards from people, even spawning in a card from the plugin command which didn't work for them (confirmed by me) too.

What I wanted to also do is unload all plugins to check for a conflict or something. Unfortunately though, this would make it really difficult to test because that command would unload this one too, fixing the issue. 

ill test a rewrite soon where the card reader activates when new crate spawns (natural one) . that might help insure reset of reader everytime

sorry for the delay @ChristopherS been going slow my side . can you please confirm this is still a problem ....... 

Changed Status from Pending to Gremlins

I'm really sorry about not getting back to you, with me also, my health has taken a nose dive off a cliff.

It seems that this wipe everything is working as intended. Which is more frustrating to me because all I've changed is the oxide and server version without touching any of my other plugins or server config etc.

For now I think I'm tentatively happy to say that it must have been a compatibility issue somehow with last months oxide/server versions.

the problem was facepunch did something with the cardreaders . there was many complaints in rust discord support and forums .. but seems to be fixed now

This issue is happening in my server as well. I just had a report of the event not starting at small oil.