I discovered an undocumented behavior in a plugin that I purchased through the site.
I sent a detailed message to the developer through the platform two weeks ago and followed up two days ago. No response.
I went to your support page and clicked help and the link appears dead. Tried in three five browsers on two computers and a mobile device, didn't work on any of them. Hmm, that's not helpful.
Your warranty page to file a claim for defective software comes back with a 404. Might wanna check that.
I am trying to be responsible and would prefer to provide details of what I found privately so a second set of eyes can evaluate what I found.
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Question
urmomlovesme
Hello,
I discovered an undocumented behavior in a plugin that I purchased through the site.
I sent a detailed message to the developer through the platform two weeks ago and followed up two days ago. No response.
I went to your support page and clicked help and the link appears dead. Tried in three five browsers on two computers and a mobile device, didn't work on any of them. Hmm, that's not helpful.
Your warranty page to file a claim for defective software comes back with a 404. Might wanna check that.
I am trying to be responsible and would prefer to provide details of what I found privately so a second set of eyes can evaluate what I found.
Please reach out to me.
Thank you.
2 answers to this question
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