Refund

[Dont]

I would like a refund on one of the plugins I purchased. Road Bradley. It is still under warranty. I have asked for help setting up the plug-in on the authors discord and almost zero support has been given.  They stated they were not in the "Road Bradley State of mind currently".

Edited Monday at 10:41 PM by Helium

[Death]

You should keep support on Codefling if you're having issues getting a response. Please submit one here: https://codefling.com/plugins/road-bradley?tab=support and be sure to give the author plenty of time to respond, especially given the nature of your request. While creators have no problem helping you set things up, it's not what I'd call "mandatory" given the extensive amount of documentation available and the fact you can use public channels to get help from other customers.

Please follow up here if you don't hear anything back.

[Dont]

11 hours ago, Death said:

You should keep support on Codefling if you're having issues getting a response. Please submit one here: https://codefling.com/plugins/road-bradley?tab=support and be sure to give the author plenty of time to respond, especially given the nature of your request. While creators have no problem helping you set things up, it's not what I'd call "mandatory" given the extensive amount of documentation available and the fact you can use public channels to get help from other customers.

Please follow up here if you don't hear anything back.

He said I need to contact support here for the refund. 
Here is a ScreenShot of the conversation. 

[Dont]

How long does the refund process take?