Config not updating properly

When trying to update to the current version, the config is not updating. This is 3 versions in a row that we had to rebuild the config. Can we please make this a little more user friendly?

hi, sorry your having this issue. You must have an error in the config or a character that shouldn’t be there. Otherwise it will update just fine. I always make sure before releasing an update that it updates the config.

Without seeing the old config I can’t tell you where the error could be.

My config worked without issue in all cases up until the updates. In a compare test, the only difference between my config and the new one was the new lines added and my variables for each option. Adding those lines allowed the config to update without any issue. I'd suggest trying a test with one of your previous versions configs and then switching to the newest .cs. 

Yup, I’ve done that. I always do that before I release the update. 

I’ll have a look later and try different scenarios to see if I can reproduce.

Thanks, I'll keep a copy of my current config in the event this happens again. Sorry I didn't hang on to it prior to this ticket, I checked to see if I could recover it but it's been overwritten at this point. 

I had the same issue. As I've done a lot of changes to the base config I wasn't prepared to write it all out again. I added all the new lines to my current config and it still errored, only after also changing the version number at the very bottom did it load.

I'm sorry you are having these issues guys, I will look into it to see if I can see anything that may cause it. But understand that I do test it compiles and auto updates the config file before I release it. So it's very hard to find an issue when I cannot reproduce it at my end. But I will look over it and see if I've missed anything.

OK, so I already knew what the error means, but I couldn't understand it before, as it shouldn't throw that error unless it has an issue reading from the JSON file. I have done some testing, and the only time I can reproduce the error (without missing or blank profile names) is when there are special or invisible characters within the Profile Name.

For example, I tested with another users config file which has some Chinese characters in the profile name,  as well as two invisible characters and this causes it to throw the same error you are seeing.

So I can test a little further, would you be able to send me your current config files over so I can test with you guys config also. 

I can PM you our config.

Changed Status from Pending to Work in Progress

@RustyW and @Neighigh, so sorry for this error, indeed I am an idiot. I found the error which was my fault. It wasn't anything you guys were doing wrong.

Next and all future updates will work seamlessly now I have identified the issue.

Thanks for your patience and help.

Changed Status from Work in Progress to Closed

Changed Fixed In to Next Version

Thank you so much for looking into and resolving this - it's hugely appreciated that you took the time to find the issue - you're awesome!  

No worries at all, thanks for being cool about it.