Is It Just Me?

[JuJu]

I have been a huge fan of Code Fling and the programmers and creators of the game that we all enjoy. I have found that lately some plugins and expensive maps are either flawed or not working as advertised. I bought a nice map for $50.00 dollars which had lots of issues which I had to fix myself. I contacted the mapper and informed them of the issues. They updated one issue. They never updated or fixed the other. I than bought a plugin for $25.00 and they have yet to fix the plugin. That's $75.00 to support the creations of this game that keeps it alive and running. Is there any checks and balances with the folks that benefit from the purchase of maps and plugins. Or is it just me expecting great customer serviced? 

[Death]

This is something you should absolutely not have to do. If you have any issues please submit a support request on the file's page. I know the author may provide a Discord or their own support channels but on Codefling they must prioritize support on Codefling and cannot direct you off-site for support if you don't want to.

Once reported and the author is unhelpful or non-responsive please reach out to us at https://codefling.com/help and we'll try to reach out to the author on our end. If we determine the author is inactive or unresponsive we'll take necessary action and ensure future purchases are disabled until the file is once again actively supported and maintained.

I will say the vast majority of creators on our platform are very helpful and can easily resolve any issues you might have with their files. We try our best to disable and remove files that are abandoned or discontinued but we have a lot of content to moderate and they can easily fall between the cracks. To help combat this we made the report button very visible on the file's page now. Please report files as broken as you seem fit and we'll handle the rest!