breaks

donno why but it breaks sometimes 

I can't really help you with that information...
Error? Logs? Anything?

no error 
just stops

cant realy see why 
it just crashes after a while 

i do get message  to upgrade 
discord-html-transcripts will no longer support v13 in a later release, please update to v14.

but that should not effect it so much 
right ?

Sounds like you're probably getting rate-limited if it just "stops" and there is no error.
"discord-html-transcripts will no longer support v13 in a later release, please update to v14." can be safely ignored.

/home/container/node_modules/discord.js/src/structures/PermissionOverwrites.js:184
    if (!userOrRole) throw new TypeError('INVALID_TYPE', 'parameter', 'User nor a Role');
                           ^
TypeError [INVALID_TYPE]: Supplied parameter is not a User nor a Role.
    at PermissionOverwrites.resolve (/home/container/node_modules/discord.js/src/structures/PermissionOverwrites.js:184:28)
    at /home/container/node_modules/discord.js/src/managers/GuildChannelManager.js:157:81
    at Array.map (<anonymous>)
    at GuildChannelManager.create (/home/container/node_modules/discord.js/src/managers/GuildChannelManager.js:157:51)
    at CategoryChannel.createChannel (/home/container/node_modules/discord.js/src/structures/CategoryChannel.js:63:32)
    at Client.<anonymous> (/home/container/index.js:521:29)
    at Client.emit (node:events:513:28)
    at InteractionCreateAction.handle (/home/container/node_modules/discord.js/src/client/actions/InteractionCreate.js:83:12)
    at module.exports [as INTERACTION_CREATE] (/home/container/node_modules/discord.js/src/client/websocket/handlers/INTERACTION_CREATE.js:4:36)
    at WebSocketManager.handlePacket (/home/container/node_modules/discord.js/src/client/websocket/WebSocketManager.js:346:31) {
  [Symbol(code)]: 'INVALID_TYPE'
}
Node.js v18.16.0

You have an invalid staff role ID. Make sure none of them still say ROLEID

thanks 
it seemd that one of my staff removed one of the role 
and that made it not work 

 

Yes, because it's trying to add a no longer existing role to the ticket

Changed Status from Pending to Closed