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Duplicate Purchase

Pending 2.1

Ken Vizena

Posted

Hi, 


Not real sure how it happened since I use a workflow/action in github to track my mods/prefabs/etc, but I somehow bought duplicate add-ons on two days from several different creators. 

Any chance I can get a refund on one of the purchases? Thanks in advance!

 

UfoRia

image.png

monsterqueen

Posted

Hi,

Goodness, yes, I will look into refunding one of those after sending this.

Thank you for your support!

Thanks, MQ

monsterqueen

Posted

Okay so upon some further research;

As a creator, I can’t directly issue marketplace refunds. For a duplicate purchase, the buyer needs to request a refund through Codefling so the transaction can be reviewed and the duplicate purchase refunded.

I hope this is helpful. please let me know if I can assist in any other way.

Thanks, MQ

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