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faild api request

Pending 1.0.11

Kobani
Kobani

Posted

[Servers] Battlemetrics: faild api request | Server ...  | CODE: 403 | Try get info from cache

Am I doing something wrong, or is it Battlemetrics?

MeventSupport

Posted (edited)

6 minutes ago, Kobani said:

[Servers] Battlemetrics: faild api request | Server ...  | CODE: 403 | Try get info from cache

Am I doing something wrong, or is it Battlemetrics?

Edited by MeventSupport
MeventSupport

Posted

7 minutes ago, Kobani said:

[Servers] Battlemetrics: faild api request | Server ...  | CODE: 403 | Try get info from cache

Am I doing something wrong, or is it Battlemetrics?

Hi! Could you send me your config (including the API keys) so I can check it?

 

IMPORTANT: Please send it to me via DM so it doesn’t get leaked publicly.

  • Curator
Mevent

Posted

Hmm one thing worth checking, is that 403 constant or does it pop up now and then. Battlemetrics sometimes temp blocks a datacenter IP and it lifts after a bit. Since all your servers share the same IP theyll all fail together which is what youd see. If its been going for days though thats a hard block and nothing on the plugin side will get around it.

Kobani

Posted

10 hours ago, Mevent said:

Hmm one thing worth checking, is that 403 constant or does it pop up now and then. Battlemetrics sometimes temp blocks a datacenter IP and it lifts after a bit. Since all your servers share the same IP theyll all fail together which is what youd see. If its been going for days though thats a hard block and nothing on the plugin side will get around it.

Hello,

I contacted the BattleMetrics support regarding the API issue, and they confirmed that they recently changed their API access requirements.

API access now requires an active subscription. In addition, all API requests must be authenticated using a valid API token from a regular subscription.

Their response was:
"We made a change that requires a subscription in order to access the API. If you haven't already, you'll want to start a subscription. I see you already have an RCON trial subscription, so it should work fine once you upgrade to the regular RCON subscription."

It looks like the plugin needs to be updated to support API tokens (or provide a way to enter one). Otherwise, API requests will no longer work for users unless the plugin can authenticate with a valid API token from a subscribed BattleMetrics account.

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