Subject: Urgent – Unauthorized triple charge / refund request

Dear support team,

I am requesting a refund for two duplicate charges.

I purchased one plugin, but my account was charged three times for the same transaction.

Issue:

1 plugin purchase

3 identical charges

Money deducted three times

Request:
Please refund the two extra charges immediately.

If this is not resolved within 48 hours, I will contact my bank to dispute the charges.

Thank you for your understanding.

hi, answered in DM. administration will be able to assist with this

Changed Status from Pending to Closed

Subject: Paid Raidable Bases not working – need update

Hello,

I have the paid version of Raidable Bases (purchased on Codefling). It is currently version 3.1.3 and is not working on my server.

Errors:

text
[RaidableBases] ERROR: Grid has failed initialization. No valid profiles exist!
System.NullReferenceException: Object reference not set to an instance of an object
This happens with any profile – even an empty/minimal one. The plugin cannot load any profiles at all.

What I tried:

Creating new profiles from scratch

Removing all profiles (then error changes to "No valid profiles exist")

Reinstalling the same version 3.1.3

My setup:

Oxide.Rust Version: 2.0.7333

Current Rust version

Paid version of Raidable Bases

Question: Do you have an updated version (3.1.4 or higher) compatible with current Rust? Version 3.1.3 seems to be outdated.

Please send me the latest version or tell me how to fix this issue.

Thank you.

 

Hi, 3.1.3 works fine. You have no profiles, so you need to create them again. Either restore a backup, or remove all of the old files and install the plugin from Codefling only