[Bug Report] Missing Red Card Reader at Small Oil Rig

Hi, I found another issue on "The Heart of the City" map regarding the Small Oil Rig.

Location: Small Oil Rig, Red Keycard Room The Issue: The Red Card Reader (the sliding part) is missing from its usual position.

I confirmed the Red Crate is present inside the room via the map icon and visual inspection.

The door is locked as expected, but there is no card reader entity to interact with, making it impossible to unlock the room.

It seems the card reader entity was accidentally deleted in the map editor or is buried behind the wall texture. Could you please check the prefab placement at the Small Oil Rig's Red Room?

Thank you!

Hi! Oil rig is a 'whole prefab' in map editors. This means the build issue you're seeing here is related to how the server loaded/built the map. 
Your best way to fix this is to restart the server, if it does not rebuild correctly then you will need to wipe the server, and let it build the map again. 
 

Thank you for the explanation. I tried restarting the server, but the card reader is still missing.

Interestingly, I found a mysterious 4-digit code on the wall near the red room. Is this part of a custom puzzle you've implemented for this map? If so, should players be looking for a code input instead of a card reader? Or is the code related to something else entirely?

I'd like to confirm if this is an intended "riddle" before I consider a full server wipe.

48 minutes ago, Neighigh said:

こんにちは！オイルリグはマップエディタでは「プレハブ全体」として扱われます。つまり、ここで発生しているビルドの問題は、サーバーがマップをロード／ビルドする方法に関係しているということです。 
この問題を解決するには、サーバーを再起動することをお勧めします。正しく再構築されない場合は、サーバーをワイプして、マップを再度ビルドする必要があります。 
 

The situation is now urgent as I am receiving a sudden spike in inquiries and complaints from my players who are stuck at the Oil Rig. I need to clarify one thing immediately to provide them with an answer:

I found a 4-digit code written on the wall near the red card room.

Is this an intended puzzle/riddle you added to this map?

Should players be using this code somewhere instead of a card key?

If this is a deliberate custom mechanic, I will announce it to my community as a "riddle." However, if it's supposed to be a standard card reader and the code is unrelated, I need to know so I can consider further technical steps.

Please let me know as soon as possible so I can address the influx of player questions.

Hey no worries!
Before you wipe the server, be sure to make sure you have the most up to date RustEdit.dll installed, just in case that's why your oil rig card readers aren't working. There will be other electical things not working in the map as well if this is not installed. RustEdit.dll is required for all custom maps to run correctly. https://github.com/k1lly0u/Oxide.Ext.RustEdit
That 4 digit code is for the alarm on oil rig. This is a vanilla feature, if the players use that code on an RF Frequency alarm in their bases, they can get a notification for when it the alarm is going off. There are also alarms for other monuments like excavator that have 4 digit codes the players can use as well.
 

Thank you for the clarification on the 4-digit code. I now understand it's just the vanilla RF frequency for the alarms.

Regarding RustEdit.dll, I can confirm that I am already running the latest version. In fact, all electrical components and card readers on other custom maps work perfectly on this same server. This issue with the missing card reader is occurring exclusively on "The Heart of the City."

Since a server restart didn't fix the issue and my RustEdit is up to date, it's highly likely that this specific map file has a prefab conflict or a loading error.

Before I commit to a full server wipe (which is a huge burden for my community), is there any other way to manually force the card reader to spawn, or could you double-check the prefab integrity for the Small Oil Rig in your latest map build?

[RustEdit Automatic Updater] [RustEdit] - The RustEdit extension is up to date!

I totally understand, these things happen with custom map builds when the server starts up the first time. There isn't a lot we can do now from my end here unfortunately. The prefab for oil rigs is always the same and will build all of it's components on server startups. The best thing to do now is wipe the server and have it rebuild the map.
If you would like the most recent version of the map to use in your community I can PM that to you - I have not released it yet, but it may help with your other ticket as well  

Thank you for the detailed explanation. I understand that the oil rig components are built during the initial startup and sometimes these glitches happen.

Regarding the wipe, my server is on a fixed schedule and the next wipe is 8 days away. I cannot perform a full wipe right now as it would disrupt the community, so I have decided to accept the current situation as-is for the remainder of this cycle.

However, I would very much appreciate it if you could PM me the most recent version of the map you mentioned. I will use that version for the upcoming wipe in 8 days. Hopefully, it will resolve the oil rig issue and the other ticket (the underground tunnel collision) as well.

Thanks again for your support and for offering the unreleased build!

Absolutely! I'll have that new build right with you shortly. Thank you for understanding