grid is loading

Hi, my players keep getting a grid loading error when they want to buy a raid. Sometimes it works when I reload the plugin, other times now what can be the iisue here? 

hi, if the issue persists for long periods of time (>5 minutes) then your server FPS is too low. you will have to fix that on your end before the grid will load. otherwise it is completely normal for the first 1-5 minutes as the grid requires time to load initially.