Issue with edit the rewards

Its the first time using this plugin for me. I looked into it and then I tryed to claim the rewards - it worked. Then i closed the menu. After that I wanted to look into it and it won´t let me open the menu again. I`m the admin and want to change things. How can i open the menu again after claiming the items? 

24 minutes ago, Chiara__02__ said:

Its the first time using this plugin for me. I looked into it and then I tryed to claim the rewards - it worked. Then i closed the menu. After that I wanted to look into it and it won´t let me open the menu again. I`m the admin and want to change things. How can i open the menu again after claiming the items? 

You don't know the command or the menu doesn't open when you enter the command ?

The menu does not open after we claim the rewards same for the admins.

17 hours ago, Chiara__02__ said:

The menu does not open after we claim the rewards same for the admins.

Could you send me the video, please 

We realised as soon as we change the time zone and the time to reset it doesn´t work anymore to get into the menu. 

This is the video where we change te time zone and it doesn´t work anymore. I will add a 2nd video to a new comment where it worked fine before editing the time zone

59 minutes ago, Chiara__02__ said:

I will check it 

21 hours ago, MeventSupport said:

I will check it 

Thank you