Data Loss

I am losing data entered in the panel on server restart. I added my rules, server restarted and they are all back to default. I added commands, they are missing. I added server info, it is missing. I just added a new command to test, did server.writecfg and restarted the server and the data is gone.

9 hours ago, dustyhansen said:

I am losing data entered in the panel on server restart. I added my rules, server restarted and they are all back to default. I added commands, they are missing. I added server info, it is missing. I just added a new command to test, did server.writecfg and restarted the server and the data is gone.

In what way are you installing the plugin?

4 hours ago, MeventSupport said:

In what way are you installing the plugin?

i put all 3 plugins on my server and followed your document and used the installer plugin. i filled in my server info, chose a template, etc. and then started configuring my panel.

3 minutes ago, dustyhansen said:

i put all 3 plugins on my server and followed your document and used the installer plugin. i filled in my server info, chose a template, etc. and then started configuring my panel.

How did you complete the installer?

57 minutes ago, MeventSupport said:

How did you complete the installer?

i don't understand. i hit the button at the end...

15 minutes ago, dustyhansen said:

i don't understand. i hit the button at the end...

Do you have an oxide or carbon?

19 minutes ago, MeventSupport said:

Do you have an oxide or carbon?

carbon

16 minutes ago, dustyhansen said:

carbon

production?

5 hours ago, MeventSupport said:

production?

yes

do you have other plugins working normally on your server? do they save data and so on?

20 minutes ago, Mevent said:

do you have other plugins working normally on your server? do they save data and so on?

yes, this was the only one giving me issues.

12 hours ago, dustyhansen said:

yes, this was the only one giving me issues.

Are you sure you're installing it like I did?

I have recorded a video demonstrating that the plugin works fine: https://youtu.be/FjbejP6AJRU

When I restart my server I lose the info I put in the panels.

What do you suggest I do? Reinstall it? Do I need to send you a video of it not working for you to believe me?

33 minutes ago, dustyhansen said:

When I restart my server I lose the info I put in the panels.

What do you suggest I do? Reinstall it? Do I need to send you a video of it not working for you to believe me?

I think at this stage, you need to record a video of how you reinstall the plugin, and send me this video so that I can watch and understand what the problem is. 

On 5/11/2025 at 10:44 AM, Mevent said:

I think at this stage, you need to record a video of how you reinstall the plugin, and send me this video so that I can watch and understand what the problem is. 

I have run into this problem as well. I have narrowed it down to ServerPopUps not always saving the config.

When the server restarts, it loses the changes that were not saved.

I have added in a manual command to force run SaveConfig() for now

nevermind