Not sure why

[2025-03-13T22:13:36.003Z] Moderation request created: Type: ban, SteamID: 76561198139757641, Requested by: tsb_baddobby
[2025-03-13T22:13:36.166Z] Moderation request message sent: 1349868022462021684
[2025-03-13T22:17:13.496Z] Player 76561198139757641 failed processed: Cannot read properties of undefined (reading 'relationships')
[2025-03-13T22:17:13.496Z] Error handling ban action: Cannot read properties of undefined (reading 'relationships')
[2025-03-13T22:17:13.496Z] Error handling ban action: The reply to this interaction has already been sent or deferred.
[2025-03-13T22:17:13.496Z] Failed to send error response: The reply to this interaction has already been sent or deferred.
[2025-03-13T23:01:10.159Z] Player 76561198139757641 failed processed: Cannot read properties of undefined (reading 'relationships')
[2025-03-13T23:01:10.159Z] Error handling ban action: Cannot read properties of undefined (reading 'relationships')
[2025-03-13T23:01:10.159Z] Error handling ban action: The reply to this interaction has already been sent or deferred.
[2025-03-13T23:01:10.159Z] Failed to send error response: The reply to this interaction has already been sent or deferred.
[2025-03-13T23:35:11.137Z] Player 76561198139757641 failed processed: Cannot read properties of undefined (reading 'relationships')
[2025-03-13T23:35:11.137Z] Error handling ban action: Cannot read properties of undefined (reading 'relationships')
[2025-03-13T23:35:11.138Z] Error handling ban action: The reply to this interaction has already been sent or deferred.
[2025-03-13T23:35:11.138Z] Failed to send error response: The reply to this interaction has already been sent or deferred.

When I Accept... Im getting this error

1 hour ago, MrLiquid said:

[2025-03-13T22:13:36.003Z] Moderation request created: Type: ban, SteamID: 76561198139757641, Requested by: tsb_baddobby
[2025-03-13T22:13:36.166Z] Moderation request message sent: 1349868022462021684
[2025-03-13T22:17:13.496Z] Player 76561198139757641 failed processed: Cannot read properties of undefined (reading 'relationships')
[2025-03-13T22:17:13.496Z] Error handling ban action: Cannot read properties of undefined (reading 'relationships')
[2025-03-13T22:17:13.496Z] Error handling ban action: The reply to this interaction has already been sent or deferred.
[2025-03-13T22:17:13.496Z] Failed to send error response: The reply to this interaction has already been sent or deferred.
[2025-03-13T23:01:10.159Z] Player 76561198139757641 failed processed: Cannot read properties of undefined (reading 'relationships')
[2025-03-13T23:01:10.159Z] Error handling ban action: Cannot read properties of undefined (reading 'relationships')
[2025-03-13T23:01:10.159Z] Error handling ban action: The reply to this interaction has already been sent or deferred.
[2025-03-13T23:01:10.159Z] Failed to send error response: The reply to this interaction has already been sent or deferred.
[2025-03-13T23:35:11.137Z] Player 76561198139757641 failed processed: Cannot read properties of undefined (reading 'relationships')
[2025-03-13T23:35:11.137Z] Error handling ban action: Cannot read properties of undefined (reading 'relationships')
[2025-03-13T23:35:11.138Z] Error handling ban action: The reply to this interaction has already been sent or deferred.
[2025-03-13T23:35:11.138Z] Failed to send error response: The reply to this interaction has already been sent or deferred.

 

 

When I Accept... Im getting this error

Hello, just to make sure, is it working with kick / mute ?

is it doing with all of the players?

are you trying to send for more then one server?

oh I didn't try those.. I can test if you like?

yes all ban requests

I do have 2 servers configured.. but only wanted to send to one server. Prior to having the 2nd server configured in the bot, bans didnt send

container@pterodactyl~ Server marked as offline...
[Pterodactyl Daemon]: Updating process configuration files...
[Pterodactyl Daemon]: Ensuring file permissions are set correctly, this could take a few seconds...
container@pterodactyl~ Server marked as starting...
[Pterodactyl Daemon]: Pulling Docker container image, this could take a few minutes to complete...
[Pterodactyl Daemon]: Finished pulling Docker container image
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
100 16555  100 16555    0     0   143k      0 --:--:-- --:--:-- --:--:--  144k
v18.20.7 is already installed.
container@pterodactyl~ Server marked as running...
Now using node v18.20.7 (npm v10.8.2)

up to date, audited 135 packages in 460ms

37 packages are looking for funding
  run `npm fund` for details

1 high severity vulnerability
To address all issues, run:
  npm audit fix
Run `npm audit` for details.
:/home/container$ node /home/container/index.js
Ready! Logged in as LuffyBan#8576

I hope this helps

This is what I got when I used  mute

Ready! Logged in as LuffyBan#8576
API Request failed: Request failed with status code 403

this is what I get when I try to use the kick

Ready! Logged in as LuffyBan#8576
API Request failed: Request failed with status code 403
API Request failed: Request failed with status code 403

5 hours ago, MrLiquid said:

this is what I get when I try to use the kick

 

Ready! Logged in as LuffyBan#8576
API Request failed: Request failed with status code 403
API Request failed: Request failed with status code 403

Ok looks like you have an issue with BattleMetrics configurations then… can you please add me on discord so we can investigate that in private please ? bxcas

Changed Status from Pending to Work in Progress

Changed Status from Work in Progress to Not a Bug