key cards not working

players are reporting that the key cards are not working to open the doors in the sub (red keycard)

21 hours ago, ChaoticStryfe said:

players are reporting that the key cards are not working to open the doors in the sub (red keycard)

How are the red cards obtained that they are trying to use? Looking into an issue where players have died inside the room and are using another plugin to generate a red card from another basic card like a green for example. Currently looking into that process and wondering if this might be similar in some way.

i have no plugins that do that with cards, everything is from the drops, gathering, looting etc...

1 hour ago, ChaoticStryfe said:

i have no plugins that do that with cards, everything is from the drops, gathering, looting etc...

And just to see if this is similar to the other recent report, is it the first opening or after someone has died and they are trying to enter again?

they haven't said but i would assume first opening.  no reports of deaths

19 hours ago, ChaoticStryfe said:

they haven't said but i would assume first opening.  no reports of deaths

Is the plugin up to date and are there any errors when loading?

I am not having any issues myself testing the current version on a test server. Happy to help continuing to look into it though.

yes up to date and compiling.  the reports are from 2 different servers i run with different players reporting the issue. 

https://app.screencast.com/MRLHahc975Ahx  here is a video of it

On 1/25/2025 at 12:30 PM, ChaoticStryfe said:

https://app.screencast.com/MRLHahc975Ahx  here is a video of it

Yes it is not even making the sound when it is swiped. Let us test on our end and I will get back to you.

any update on this?

1 hour ago, ChaoticStryfe said:

any update on this?

I am so sorry, I swore I replied to this. Still an issue for your servers I presume?

When I tested last on one of my servers and on the test server I had no issue. I will run it again as soon as I get a chance just to confirm again but when I tested this back when I last replied I had no issues in either place.

Do you have any plugins related to keycards or that provide the keycards being used?

1 hour ago, Jbird said:

I am so sorry, I swore I replied to this. Still an issue for your servers I presume?

When I tested last on one of my servers and on the test server I had no issue. I will run it again as soon as I get a chance just to confirm again but when I tested this back when I last replied I had no issues in either place.

Do you have any plugins related to keycards or that provide the keycards being used?

no, as you saw in the vid key cards just are not working...

13 hours ago, ChaoticStryfe said:

no, as you saw in the vid key cards just are not working...

Have you done much to customize the configuration? Would you try a fresh install for me? Make copies of the config file if you have customized it. But just to test. Reinstall the data files as well, not the images files but the other main data files for the plugin.

Are you using oxide or carbon?

using oxide and haven't changed config at all, but i will try a fresh install

did a fresh install, no changes to the files.  the blue key cards work fine, it's just the red card that isn't working........

https://app.screencast.com/Mqwx7u1OkFi1w

so the only one not working is the red key door.  the blue key door works as it should.  please followup on this.......

3 hours ago, ChaoticStryfe said:

so the only one not working is the red key door.  the blue key door works as it should.  please followup on this.......

Will run it again myself and have the developer run it as well. What I find odd is that the card reader is lit up. An error would be helpful. Do you have a test server that you can try this without other plugins running? Or quiet periods of action on the server where you can unload other plugins and run the event with only the necessary plugins running?

let me know what you come up with, thanks

On 4/5/2025 at 7:01 PM, ChaoticStryfe said:

let me know what you come up with, thanks

Has been working with us. I've tested it on a server with several plugins installed and here is a video from running the event on a test server.

It has been working on our end so I would have to suggest some testing on your end, unloading other plugins.

You might also consider a fresh install, but it is odd that the card reader is there, lit, and not responding.

We have been unable to reproduce so at the moment we can't find the cause in your situation.

i don't get it either as the blue works just fine, it's just the red and i have no plugins relating to cards.  i've done a fresh install and it didn't change it as well

reinstalled and now appears to be working, thanks for the help!  take care...

@Jbird we are having an issue with the Skill Tree plugin where the Ultimate skill under the Build Craft tree allows you to use any key card on any door. For some reason, this doesn't seem to work on Water Event, but works for other events and doors just fine. Should I log a separate support requests about this? Wasn't sure if it might be related to these key card issues?

5 hours ago, dustyhansen said:

@Jbird we are having an issue with the Skill Tree plugin where the Ultimate skill under the Build Craft tree allows you to use any key card on any door. For some reason, this doesn't seem to work on Water Event, but works for other events and doors just fine. Should I log a separate support requests about this? Wasn't sure if it might be related to these key card issues?

Try a fresh install then reconfiguring the new config file. If you still have issues after that then yes create a new support request or jump into the Mad Mapper Discord any time to create tickets.