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Lost all of my kits after update

Pending 1.2.17

Chevelle
Chevelle

Posted

Lost all of my kits after update. Is there anyway to get them back?

 

MeventSupport

Posted

9 minutes ago, Chevelle said:

Lost all of my kits after update. Is there anyway to get them back?

 

Hello. I don't think there's any way to get them back. What happened? Did something go wrong?

Chevelle

Posted

All I did was install the update

 

 

MeventSupport

Posted

4 minutes ago, Chevelle said:

All I did was install the update

 

 

If you click on "Show all kits" it doesn't display anything?

MeventSupport

Posted

On 6/18/2024 at 1:59 AM, Chevelle said:

No, Sir. Nothing there

 

Make sure that you are on the server where there were really kits before. Because you're the only one with this problem, and it's very strange.

Chevelle

Posted

As strange as it may be. It happened. I had a backup, so I am fine. 

Thanks for responding.

 

 

 

  • Love 1
Mevent

Posted

@Chevelle, I'm glad to hear that you had a backup copy of the data. I apologize for the inconvenience caused by what happened and assure you that I will do my best to prevent this from happening again. If you have any other problems or questions, please do not hesitate to contact us. I wish you a good day! ❤️ 

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