Not being seen as the founder on a custom map server.

Good evening,

I've recently setup a second server (same host as my original server) running only custom maps. On my Vanilla server the Raid protection is working perfect but on the server running a custom map, it's not seeing anyone who is authorised on a TC as the founder. Infact is not seeing you as anything. The plugin is running perfect, with everything that should be there, being there, it just doesn't see you on the TC for some odd reason. Any help would be much appreciated.

That sounds like a strange issue, I would say try out the latest version, v3.4.0, and see if that fixes the problem. Either way, let me know if that works or not and I'll help you figure it out!

Many thanks, I'll give it a try and let you know the outcome.

Edit:- Installed the latest patch and noticed a few new entries (founder limit) showing "null" so I corrected those but still not working. It appears it's not seeing/ignoring the protection level I'm assigned and still doesn't see me as the Owner/Founder etc.

Would you mind posting your config?

{
  "Enable Logging": false,
  "Enable Ledger": true,
  "Enable Console Messages": true,
  "Chat Message Icon ID": 0,
  "Protection Tabs Offset": 30,
  "Commands": {
    "Admin": "tc",
    "Protection": "pro",
    "Levels": "lev"
  },
  "Protection Settings": {
    "Protected entities": {
      "Buildings": true,
      "Deployables": true,
      "Traps": true,
      "Loot Nodes": false,
      "Authed Players": false,
      "Unauthed Players": true,
      "NPCs": true,
      "Animals": false,
      "Vehicles": true,
      "Horses": true,
      "Electrical": true
    },
    "Protected from": {
      "Authorized Players": false,
      "Unauthorized Players": true,
      "Attack Heli": true,
      "NPCs": true
    },
    "Protection levels": [
      {
        "Rank": 1,
        "Online protection percentage (0-100)": 0.0,
        "Offline protection percentage (0-100)": 100.0,
        "Hourly cost per authorized player": 0.0,
        "Hourly cost per floor": 0.0,
        "Hourly base cost": 10.0,
        "Cost per damage protected": 0.0,
        "Max protection time (hours)": 36,
        "Delay for offline protection (seconds)": 10,
        "Delay after taking damage (seconds)": 10,
        "Damage resets timer when owner is offline": false,
        "Allow tugboat protection": false,
        "Founder Limit": 2
      },
      {
        "Rank": 2,
        "Online protection percentage (0-100)": 100.0,
        "Offline protection percentage (0-100)": 100.0,
        "Hourly cost per authorized player": 0.0,
        "Hourly cost per floor": 0.0,
        "Hourly base cost": 5.0,
        "Cost per damage protected": 0.0,
        "Max protection time (hours)": null,
        "Delay for offline protection (seconds)": 2,
        "Delay after taking damage (seconds)": 2,
        "Damage resets timer when owner is offline": true,
        "Allow tugboat protection": true,
        "Founder Limit": 3
      }
    ],
    "Admin owners removed when deauthorized": true,
    "Award remaining balance when cupboard destroyed": true,
    "Allow max deposit": true,
    "Allow balance withdraw": true,
    "Allow protection pause": true,
    "Currency item (if not using ServerRewards or Economics)": "scrap",
    "Protect twig": false
  },
  "Image Settings": {
    "Status Protected": "https://i.imgur.com/yRpwabu.png",
    "Status Unprotected": "https://i.imgur.com/CVhQIOa.png",
    "Status Info": "https://i.imgur.com/WT3LEWe.png",
    "Status Toggle": "https://i.imgur.com/efiNWBE.png",
    "Status Refresh": "https://i.imgur.com/ZHvH2L8.png",
    "Info Owners": "https://i.imgur.com/3tKTjEU.png",
    "Info Costs": "https://i.imgur.com/Z45c9qB.png",
    "Info Check": "https://imgur.com/d4TZqSJ.png",
    "Info Cross": "https://i.imgur.com/vwdhgUb.png"
  },
  "Indicator Settings": {
    "Enabled": true,
    "ShowBalanceDeducted": true,
    "FontSize": 18,
    "AnchorMin": "0.94 0.9",
    "AnchorMax": "0.94 0.9",
    "OffsetMin": "0 0",
    "OffsetMax": "64 64"
  },
  "Custom Status Framework Settings": {
    "Popup Attack Indicator": true,
    "Persistent Status For Owners": true,
    "Persistent Status For Non Owners": false,
    "Popup Status When Hammer Equipped": true
  },
  "Simple Status Settings": {
    "Text Value": "duration",
    "Always Show For Owners": true,
    "Always Show For Non Owners": false,
    "Show When Holding Hammer": false,
    "Show When Attacking": true,
    "Show Balance Bleed When Attacking": true
  },
  "Plugin Integration": {
    "Economics": false,
    "Server Rewards": false,
    "Custom Status Framework": false,
    "Simple Status": false,
    "Notify": false,
    "Clans": false,
    "Abandoned Bases": false,
    "Skill Tree": true
  },
  "Version": {
    "Major": 3,
    "Minor": 4,
    "Patch": 0
  }
}

Do you have a plugin that lets you see the "owner" of the cupboard, like Admin Hammer or something similar? If Raid Protection doesnt have a founder saved it should try to assume its whoever the "owner" of the cupboard is. Let me know if you don't have a plugin like that, I can send you one that I made.

List of plugins I use. Don't think I have anything that looks for the owner.

https://i.imgur.com/GSkmOAu.png

Okay I DMd you with a tool that can help.