Unreliable Translation — Refund Request

I purchased this plugin to help our international players communicate with each other and make the server more welcoming. While it worked initially, it has been unreliable and seems to be down more often than it works.

I expected the plugin to perform its advertised function consistently. Unfortunately, that hasn’t been my experience, so I’m requesting a refund.

2 hours ago, Brostrodamus said:

I purchased this plugin to help our international players communicate with each other and make the server more welcoming. While it worked initially, it has been unreliable and seems to be down more often than it works.

I expected the plugin to perform its advertised function consistently. Unfortunately, that hasn’t been my experience, so I’m requesting a refund.

Hi! The plugin is working fine for other customers, so I'm sorry to hear you're experiencing issues with it.

Could you please DM me on Discord and provide more details about the problems you're having? I'd be happy to investigate and help you get everything working properly! 

My Discord username: meowhuh43

I will post my response both here and on discord for tracking purposes.

I'm reaching out regarding the Translate System plugin. It appears there is a cap on how many translations the system can do in any given day. I downloaded this plugin in hopes I could bridge the gap between players speaking different languages. By the time the non-english speakers get online, the plugin has stopped working due to many of the false translations and there is typically an error message in the RCON about reaching a limit. I was under the impression this plugin would auto translate everything 24/7. It has not been working this way. If there is no way to have it up and working 24/7, I would like a refund as this is the only reason I purchased it.