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Subject: Urgent – Unauthorized triple charge / refund request

Closed 3.1.3

jevgenijs
jevgenijs

Posted


Dear support team,

I am requesting a refund for two duplicate charges.

I purchased one plugin, but my account was charged three times for the same transaction.

Issue:

1 plugin purchase

3 identical charges

Money deducted three times

Request:
Please refund the two extra charges immediately.

If this is not resolved within 48 hours, I will contact my bank to dispute the charges.

Thank you for your understanding.

nivex

Posted

hi, answered in DM. administration will be able to assist with this

nivex

Posted

Changed Status from Pending to Closed

jevgenijs

Posted

Subject: Paid Raidable Bases not working – need update

Hello,

I have the paid version of Raidable Bases (purchased on Codefling). It is currently version 3.1.3 and is not working on my server.

Errors:

text
[RaidableBases] ERROR: Grid has failed initialization. No valid profiles exist!
System.NullReferenceException: Object reference not set to an instance of an object
This happens with any profile – even an empty/minimal one. The plugin cannot load any profiles at all.

What I tried:

Creating new profiles from scratch

Removing all profiles (then error changes to "No valid profiles exist")

Reinstalling the same version 3.1.3

My setup:

Oxide.Rust Version: 2.0.7333

Current Rust version

Paid version of Raidable Bases

Question: Do you have an updated version (3.1.4 or higher) compatible with current Rust? Version 3.1.3 seems to be outdated.

Please send me the latest version or tell me how to fix this issue.

Thank you.
👍
 

 

nivex

Posted (edited)

Hi, 3.1.3 works fine. You have no profiles, so you need to create them again. Either restore a backup, or remove all of the old files and install the plugin from Codefling only

Edited by nivex
jevgenijs

Posted

Summary of Failed Fixes – Raidable Bases v3.1.3
Despite multiple attempts, the plugin still fails with the same error:

text
System.NullReferenceException: Object reference not set to an instance of an object
ERROR: Grid has failed initialization. No valid profiles exist!
What we tried – all unsuccessful:
Changed profile difficulty from English to Russian – "Easy" → "Легкий" (and also tried "Лёгкий")

Removed all additional/extra fields from the profile JSON – kept only the absolute minimum structure (Name, Enabled, Difficulty, PVE, Spawn Chance, Rewards)

Created a brand new profile named Test.json with minimal valid structure

Deleted all problematic files in the Profiles folder – Easy Bases.json, RaidableBases.json, etc.

Confirmed proper file locations – base file in CopyPaste/, profile in Profiles/

Reloaded the plugin multiple times – oxide.reload RaidableBases

Removed ALL profiles from the folder – left the folder completely empty, which produced the error No valid profiles exist!

Added a minimal profile back – still got the same error

Checked the plugin source code – confirmed private const bool en = false; (Russian mode)

Confirmed the issue is not profile-specific – even a perfectly formatted minimal JSON causes NullReferenceException

Conclusion:
The problem is NOT in the profile files.

The problem is NOT in the difficulty name (Лёгкий vs Легкий).

The problem is NOT in the JSON structure.

The real issue:
Raidable Bases version 3.1.3 is outdated and incompatible with the current version of Rust.

The NullReferenceException occurs inside the LoadProfiles method of the plugin itself when trying to parse any JSON file. This means the plugin is fundamentally broken on this server.

Required solution:
The plugin must be updated to the latest version (4.x) from Codefling (paid version). Version 3.1.3 is no longer functional with current Rust.

Use this to explain to the plugin author or server admin why the plugin still isn't working.

nivex

Posted (edited)

hi, zip the data files from oxide/data/RaidableBases/ and the config. attach them here or DM.

this includes:

oxide/data/RaidableBases/Base_Loot/
oxide/data/RaidableBases/Difficulty_Loot/
oxide/data/RaidableBases/Profiles/
oxide/config/RaidableBases.json

furthermore, your above mentioned steps are not the correct way to solve this. I already provided the two best solutions for that. attach the requested files and I will find what the issue is with your files.

Edited by nivex
jevgenijs

Posted

Hi nivex,

Here are the requested files:

/oxide/data/RaidableBases/Base_Loot/ (folder)

/oxide/data/RaidableBases/Difficulty_Loot/ (folder)

/oxide/data/RaidableBases/Profiles/ (folder)

/oxide/config/RaidableBases.json (file)

Please check them and let me know what is wrong.

Also, I have the paid version of the plugin from Codefling. Version 3.1.3 is currently installed.

Thank you for your help.

archive-2026-05-11T213400+0300.tar.gz
14.89 KB

 

RaidableBases (1).zip

nivex

Posted (edited)

heya, you have several issues, but it is very easy to fix. Do not use AI for this.

Summary:

  • Test.json is not a valid profile structure and will error on load.
  • RaidableBases.json is not a valid profile structure and will error on load. it is a config file.
  • Easy Bases.json is valid profile, but the other files are missing.
  • Everything is in English, not Russian.

Solution (reset the installation)

  1. Delete the entire folder: oxide/data/RaidableBases/
  2. Delete the file: oxide/config/RaidableBases.json
  3. oxide.reload RaidableBases
  4. reconfigure your fresh Russian installation.
  5. I have confirmed this works. Follow the above steps exactly as written.

If you don't want to install from scratch, then restore from a backup.

To avoid this issue in the future: Do not bypass the free-over-paid protection again. This protection exists to prevent this issue. Russian text and paid features do not exist in the free version, so forcing an install of the free version over the top of your paid version will erase them. You have the paid version, so you only need to install the paid version from Codefling from now on.

I hope this helps. If there is translation issues or any misunderstanding then please let me know.

Edited by nivex

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