NPC's spawning inside terrain/under water

I’m contacting you for support because I’ve been muted on the Discord after asking for a refund explaining the situation with POV of the issue, the plugin is spawning scientists under the ground and under water, with no way to recover or remove them. That breaks gameplay and makes the plugin unusable in its current state.

I’m requesting proper assistance to fix these critical bugs. If there’s no real support or plan to resolve it, I want a full refund of it, it does not meet expectations.

Again ya dont threaten refund to get support as stated befor...

4 minutes ago, Razor said:

Again ya dont threaten refund to get support as stated befor...

I'm not threatening anybody, I'm just requesting a refund due to the known issues that this plugin have, that were unknown to me, because you don't say on the description that NPC's come to raid you under terrain and you're not able to shoot 'em. Why do you see it as a threat?

you need to actually provide support to people who buy the plugin, not just silence them when they ask for help. telling me “I tried everything and can’t, not even put them swimming” isn’t support, it’s a dead end. if it’s in that state, why are you still selling it? that is not acceptable, either you provide real support to resolve these issues, or you give me a refund and acknowledge the plugin doesn’t work as expected. and again, i'm not threatening anybody, I think I have the right to complain with something that I paid and it's not working as announced, and that's not treathening.

2 hours ago, deadpixël said:

I'm not threatening anybody, I'm just requesting a refund due to the known issues that this plugin have, that were unknown to me, because you don't say on the description that NPC's come to raid you under terrain and you're not able to shoot 'em. Why do you see it as a threat?

Maybe i should screen shot ya the resolve for the under terrain issue that was answered that you ignored here you go you report issues and devs will help resolve them you were the first to point out the issue of the water sometime there is unknown bugs introduced into plugins that devs are not aware of and we resolve them this happens because of game updates.. Every time there is a game update and something breaks and does not work to your liking if you go to the dev and say i want it resolved or a refund then no one wants your business next time try and see if you can get the issue resolved before throwing ultimatums in dev's faces..

"It should work fine on regular maps.", "it seems to work well". How can you put on sell something that "might" work? even so, that “partial” fix isn’t enough. they’re still spawning inside water and just stay there attacking the base, eighter me or other player can’t kill them because they’re underwater, and we're not talking about deep waters.

But ok, i'm the crazy one here. it's ok, keep the money and I hope you be happy with it. I hope someone checks this thread before thinking about to buy this. Have a good one sir.

20 minutes ago, deadpixël said:

"It should work fine on regular maps.", "it seems to work well". How can you put on sell something that "might" work? even so, that “partial” fix isn’t enough. they’re still spawning inside water and just stay there attacking the base, eighter me or other player can’t kill them because they’re underwater, and we're not talking about deep waters.

Guess you did not see i did not put that but a plugin owner who has been running the plugin for a long time. That's why plugins have config options example this one has an option to add colliders for custom maps where the map maker has decided to put cliffs in areas and other terrain where it is not normally at under the normal terrain.. As for the water issue in the discord you could clearly see we been talking about it.. as you were to first to raise the issue but did it in a way of demanding or ultimatum.

And as ya seen the discussion was started you just came here to throw your ultimatum out again.. And i will say it again thats not how ua ask for support if ya find an issue.

53 minutes ago, Razor said:

Guess you did not see i did not put that but a plugin owner who has been running the plugin for a long time. That's why plugins have config options example this one has an option to add colliders for custom maps where the map maker has decided to put cliffs in areas and other terrain where it is not normally at under the normal terrain.. As for the water issue in the discord you could clearly see we been talking about it.. as you were to first to raise the issue but did it in a way of demanding or ultimatum.

 

And as ya seen the discussion was started you just came here to throw your ultimatum out again.. And i will say it again thats not how ua ask for support if ya find an issue.

 

at least tell the things as they are, I have never threatened anybody. I did politely show my POV, that is more than aknowledged by you and other users. and I did politely asked if you were going to fix the issues, or you're providing a refund due to that. if you think that this is an ultimatum, then you're very wrong. or did I said "You should refund me, otherwise I'll make your life in a hell!"? I really cannot understand how you can say that I was rude. and I say again, next time tell things like they exacly happened:

I say again, I have the right to complain with somebody who sold me something that do not work as announced, and thats not threaten or anything similiar.

Being humble doesn't hurt buddy. You could at least tell me "hey mate, i cannot refund you, but if you have some time I would like to check it with you so we can fixe those issues.", i would say yes to you, because I see the potential and I wouldnt mind to help. but instead of it, you just wanted to try to proof that you're right, when you're not. So, due to that, I wont say anything else on this thread, everybody can pop on your discord and check our entire conversation and they'll see that you're totally wrong on that behaviour. happy sales!

2 hours ago, deadpixël said:

Being humble doesn't hurt buddy. You could at least tell me "hey mate, i cannot refund you, but if you have some time I would like to check it with you so we can fixe those issues.", i would say yes to you, because I see the potential and I wouldn't mind to help. but instead of it, you just wanted to try to proof that you're right, when you're not. So, due to that, I wont say anything else on this thread, everybody can pop on your discord and check our entire conversation and they'll see that you're totally wrong on that behavior. happy sales!

Being humble doesn't hurt buddy. You could at least tell me "Hay mate, im having some issues with npc raiders some things are not working as expected, can you take some time to look into this as i tried the recommendation from a supporter witch has the plugin and it did not work (Ya most likely did not even try as no one else has said anything after updating the config)... Ya were told how to resolve it and did not even want to try.

As for the underwater issue i said "there going to do that if the players base is right next to deep water. before there was an option but to constantly check caused fps drops so i removed it."

Nothing saying i was not going to look into it...

Then next message from you is an ultimatum.

so you were timed out cause that's not how ya ask for support.

A refund should not of been even asked when asking for support for the first time on an issue its considered an ultimatum "An ultimatum is a final demand, often accompanied by a threat of negative consequences if the demand is not met within a specified time"...   Asking for support is fine and dandy but you were saying if i don't get then i want..  You came in not wanting support as a member of the community with the plugin gave ya advice and ya said ill wait for the developer. Instead of adding the new recommend colliders so you already came with the mind set i i found a bug now i can request a refund from the dev so i can get a fast response to my request instead of taking the advice from other members that are there to help support...

yep everyone is welcome to come see how you asked for support.

5 hours ago, Razor said:

Being humble doesn't hurt buddy. You could at least tell me "Hay mate, im having some issues with npc raiders some things are not working as expected, can you take some time to look into this as i tried the recommendation from a supporter witch has the plugin and it did not work (Ya most likely did not even try as no one else has said anything after updating the config)... Ya were told how to resolve it and did not even want to try.

 

As for the underwater issue i said "there going to do that if the players base is right next to deep water. before there was an option but to constantly check caused fps drops so i removed it."

Nothing saying i was not going to look into it...

Then next message from you is an ultimatum.

so you were timed out cause that's not how ya ask for support.

 

A refund should not of been even asked when asking for support for the first time on an issue its considered an ultimatum "An ultimatum is a final demand, often accompanied by a threat of negative consequences if the demand is not met within a specified time"...   Asking for support is fine and dandy but you were saying if i don't get then i want..  You came in not wanting support as a member of the community with the plugin gave ya advice and ya said ill wait for the developer. Instead of adding the new recommend colliders so you already came with the mind set i i found a bug now i can request a refund from the dev so i can get a fast response to my request instead of taking the advice from other members that are there to help support...

 

yep everyone is welcome to come see how you asked for support.

dude what? you just said to me on discord that you've tried everything and you still werent able to fix it lol, even to put them swimming. the supoort was requested, you just said that you were not able to fix it. so, thats the reason that Im requesting the refund, because YOU said that YOU were not able to fix it! if you're not able to fix your plugin, why do you still selling them? to fool people with your "might work" plugin? 

So how is it going to be? Are you going to provide me support for this broken plugin or a refund? or are we going to chip chat all day?

the support was requested, and I initially got help from someone who's been on your discord for a month or so. when I said I’d rather wait for a response from the developer, the developer replied that he had “already tried everything, even put them swimming” and can’t fix it.

so don’t lie and claim support wasn’t asked for, it was, and I was told there’s no way to fix it. that’s not acceptable, I need either a real solution from you or a refund. this half-answered “we tried everything” dead end has gone on long enough.

I’m trying to get the issues fixed or get my money back, those are the only two acceptable outcomes at this point.

Just to be crystal clear: support was requested. I followed up with the person on your Discord, tried the suggestions they gave, and then said I’d rather wait for the developer to weigh in. The response I got was “we tried everything and can’t fix it.” So don’t rewrite that and say I refused to try, i've already done what was asked.

The underwater/stuck NPCs and the broken base-nearwater detection are still happening, and not only on deep waters like you say. Telling me “you’re not asking the right way” after I’ve been upfront about the impact this has on gameplay (players losing bases, unable to deal with stuck NPCs) isn’t helping.

I asked for support first, politely, not ultimating like you say. You took almost 2 days to answer my question, and U answered because I said that I was waiting from an answer for the developer. What did you expected when you said that you tried everything and you're still not able to fix it? You wanted me to ask if you have more broken plugins like this one so I can bought them and waste my money?

When that failed to produce a real resolution, I asked for a refund. That’s not an ultimatum trying to bully you, it’s a logical next step because the plugin isn’t working as expected and I’ve been blocked from getting proper help.

Do you think that this is proper support? You're wrong in every way pal.

So again: either provide actionable support with a real fix/timeline for the remaining issues, or process the refund. Anything else just drags this out without solving anything.

1 hour ago, deadpixël said:

the support was requested, and I initially got help from someone who's been on your discord for a month or so. when I said I’d rather wait for a response from the developer, the developer replied that he had “already tried everything, even put them swimming” and can’t fix it.

so don’t lie and claim support wasn’t asked for, it was, and I was told there’s no way to fix it. that’s not acceptable, I need either a real solution from you or a refund. this half-answered “we tried everything” dead end has gone on long enough.

There ya go again putting words in my mouth i never said i tried everything and this was even after you submitted your ultimatum here is whar i said..

You said "Do you think that this is proper support? You're wrong in every way pal."

Yes i think opening a discussion saying what i have tried and did not work. would open up maybe some options or ides from members.

I also stated i was unaware of the issue was occurring. And would look into as should of had not been spawning underwater... SEE image above.

12 minutes ago, Razor said:

There ya go again putting words in my mouth i never said i tried everything and this was even after you submitted your ultimatum here is whar i said..

 

 

You said "Do you think that this is proper support? You're wrong in every way pal."

Yes i think opening a discussion saying what i have tried and did not work. would open up maybe some options or ides from members.

I also stated i was unaware of the issue was occurring. And would look into as should of had not been spawning underwater... SEE image above.

 

 

Im not putting things in your mouth, im showing what you have said. you said that you were not able to fix it, not even to put them swimming lol, so, logically, i've requested a refund. and dont lie saying that you were not aware of it when you were.

so you develop broken plugins, and you now are waiting for the community to solve your issues? lol what a joke

Ill report you and this file to codefling, i really hope they do something so nobody else can be fooled like i was with this broken plugin. Its not a config matter, is the plugin itself that is broken, selling broken things its a scam.

4 minutes ago, deadpixël said:

Im not putting things in your mouth, im showing what you have said. you said that you were not able to fix it, not even to put them swimming lol, so, logically, i've requested a refund. and dont lie saying that you were not aware of it when you were.

so you develop broken plugins, and you now are waiting for the community to solve your issues? lol what a joke

Ill report you and this file to codefling, i really hope they do something so nobody else can be fooled like i was with this broken plugin. Its not a config matter, is the plugin itself that is broken, selling broken things its a scam.

Hum maybe your using a translator and its broke? No where in that message say i was not able to fix it. It clearly says i believe they should not spawn under the water.. AKA i was unaware they where going under the water. And that id half to do some more checking AKA see what the issue is..

The report button is on the main page for you..

7 minutes ago, Razor said:

Hum maybe your using a translator and its broke? No where in that message say i was not able to fix it. It clearly says i believe they should not spawn under the water.. AKA i was unaware they where going under the water. And that id half to do some more checking AKA see what the issue is..

 

The report button is on the main page for you..

You just said you've tried everything and nothing works.. Im not using any translater, since I understand and speak fluent english. Not like your plugins that are broken and u still put them on sale.

ill quote you right away: "ya i have tried lots of different thing for the water  and nothing works well"

so, you know that u have a broken plugin, and you still keep selling it. and thats why im requesting a refund, because the developer said that tried a lot of different things, and still not able to fix it. it has been said by you lol

so, ill ask again, am i going to receive propper support for this broken plugin or am I entitled to receive a refund for this scam?

44 minutes ago, deadpixël said:

You just said you've tried everything and nothing works.. Im not using any translater, since I understand and speak fluent english. Not like your plugins that are broken and u still put them on sale.

ill quote you right away: "ya i have tried lots of different thing for the water  and nothing works well"

so, you know that u have a broken plugin, and you still keep selling it. and thats why im requesting a refund, because the developer said that tried a lot of different things, and still not able to fix it. it has been said by you lol

so, ill ask again, am i going to receive propper support for this broken plugin or am I entitled to receive a refund for this scam?

No where says i was aware of the issue of them spawning under water.. It says they should not spawn under water.. I was saying i tried alot of things to make them work in the deep water.  AKA make them swim so they could go out there and utilize that space.

You are receiving proper support.. Your request was received and bug fixed are being tested.  Plugin is not broken it has a bug that is getting fixed.  You are just trying to use Ultimatums idn why maybe to try and get faster support cause you think your more entitled i have no clue.

Also i would recommend googling the definition of "everything"  and  "tried lots of different thing" so ya can understand the difference.

Changed Status from Pending to Fixed

Changed Fixed In to 1.8.5

1 hour ago, Razor said:

No where says i was aware of the issue of them spawning under water.. It says they should not spawn under water.. I was saying i tried alot of things to make them work in the deep water.  AKA make them swim so they could go out there and utilize that space.

 

You are receiving proper support.. Your request was received and bug fixed are being tested.  Plugin is not broken it has a bug that is getting fixed.  You are just trying to use Ultimatums idn why maybe to try and get faster support cause you think your more entitled i have no clue.

 

Also i would recommend googling the definition of "everything"  and  "tried lots of different thing" so ya can understand the difference.

you’re just twisting what happened. I did report the underwater/stuck NPC issue, they’re spawning under water or buried and attacking bases with no way to deal with them. that’s not me making things up, it’s a real bug.

“I tried lots of different things with the water and nothing fixed it" , was what I was told, so telling me to ‘google the definition’ of that instead of acknowledging it isn’t helping, it's a dodge, not support.

and just to be clear: I don’t care if the support comes today, tomorrow, or in 15 days, what matters is that it’s done properly. saying “i tried a lot things in the water and it still doesn’t work” isn’t support, it’s selling a broken plugin and passing it off as functional, and that’s misleading people.

Wow, calling moron to your clients, it says a lot about you.

I saw the screenshot where you called me a “real moron” and mocked the issue I raised. That wasn’t just unhelpful, it was flat-out disrespectful for somebody who bought your product. I came here to get support on a broken part of your plugin, and asked for the developer because it wasn’t resolved.

If you can’t have a civil conversation about the actual problem, then don’t pretend this is about “entitlement” or semantics. I expect either a real, professional response, owning what was said, clarifying the status of the fix, and helping move forward, or an acknowledgment that the way support is being handled is unacceptable.

Insulting people for reporting bugs that you're not able to fix isn’t how you build trust with buyers.

1 hour ago, deadpixël said:

you’re just twisting what happened. I did report the underwater/stuck NPC issue, they’re spawning under water or buried and attacking bases with no way to deal with them. that’s not me making things up, it’s a real bug.

“I tried lots of different things with the water and nothing fixed it" , was what I was told, so telling me to ‘google the definition’ of that instead of acknowledging it isn’t helping, it's a dodge, not support.

and just to be clear: I don’t care if the support comes today, tomorrow, or in 15 days, what matters is that it’s done properly. saying “i tried a lot things in the water and it still doesn’t work” isn’t support, it’s selling a broken plugin and passing it off as functional, and that’s misleading people.

There ta go again words in my mouth i did not say nothing fixed it i said nothing worked well.. Your Quote is not a true Quote "ya i have tried lots of different things for the water and nothing works well" is truthfuill of what i said not your Quote where ya say i said "And nothing fixed it" i also said in that same conversation message i was having with someone else not you  it was implemented to not have them spawn in water.. as nothing worked WELL to be able to utilize the spaces .. And no one said it still does not work to you again another thing your making up.. Your also leaving out the part where i said.  " i do believe they should not spawn under the water so maybe there runing to under there. ill half to do somemore checking as no one ever says anything tell now and they come off rude about it like im not going to try again or somthing lol"

And your also leaving out the part where your saying this is a conversation with you when it was not it was a conversation with someone else as you can see in the reply's where we were discussing it.

17 minutes ago, Razor said:

There ta go again words in my mouth i did not say nothing fixed it i said nothing worked well.. so it was implemented to not have them soawn in water as nothing worked WELL to be able to utilize the spaces .. And no one said it still does not work to you again another thing your making up

Still with issues, the issue inside water is still happening, so there is no fix for it yet. they still go under water and shoot and throw explosives from there, and this is not deep water.

2 minutes ago, deadpixël said:

Still with issues, the issue inside water is still happening, so there is no fix for it yet. they still go under water and shoot and throw explosives from there, and this is not deep water.

Is that a pond or part of the ocean?